Rhys Cressman

Hosted events at Suburban Tap from September to May, transitioning to server role thereafter. Efficiently served tables and ensured exceptional customer service as a current server. Assisted with event coordination to enhance guest experience during special occasions. Performed closing duties to maintain operational standards and ensure cleanliness.

• Bussed and reset tables to keep dining room and work areas clean.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Greeted and seated guests efficiently, ensuring a welcoming dining atmosphere.

Managed reservations and to-go orders via phone, providing accurate wait times.

Communicated with servers regarding table status to optimize service flow.

Assisted in bussing tables and maintaining cleanliness throughout dining area.

Responded to customer inquiries about hours, seating, and menu options.

Demonstrated multitasking abilities by managing phone calls, guest greetings, and reservation updates simultaneously.

Created a friendly environment for diners, enhancing overall guest experience.