Rhys Griffiths
Penetration Tester
Brooklyn,NY
Summary
Enthusiastic entry-level penetration tester eager to contribute to team success through hard work, attention to detail good research and continued education in cybersecurity. Motivated to learn, grow and excel.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
3
3
Certificates
Skills
Local CTF’s
Work History
Desktop Support Technician III
ArchCare
New York, NY
02.2021 - Current
- Stage security implementations at key sites and investigate security and network alerts.
- Established local and cloud image deployments for over 3000 endpoints and train IT staff on processes.
- Collaborate with stakeholders and lead team of technicians to optimize multi-site OS migration.
Desktop Support Analyst II
ArchCare
New York, NY
07.2019 - 02.2021
- Build and deploy new and existing hardware and onboard new staff.
- Provide C level technical support at conferences and corporate meetings.
- Write highly detailed documentation and technical guides, streamlining work efficiencies across team.
Helpdesk Support I
ArchCare
New York, NY
10.2016 - 07.2019
- Solve software, driver and OS incidences remotely
- Handled 100+ calls per day to address customer inquiries and concerns
- Educate user base of over 5000 staff on basic computer function, shortcuts and remediation techniques
Education
B.S Information Technology - Information Technology
RMIT
Melbourne, VIC 05.2021 - Current
Certification
CompTia A+
Timeline
CompTia A+
06-2021
B.S Information Technology - Information Technology
RMIT
05.2021 - Current
Desktop Support Technician III
ArchCare
02.2021 - Current
Desktop Support Analyst II
ArchCare
07.2019 - 02.2021
HDI Desktop Support Technician
03-2017
Helpdesk Support I
ArchCare
10.2016 - 07.2019
Lean Six Sigma White Belt
09-2016
Early Career
- Member Services Representative at ArchCare (Permanent). New York, NY — Jan 2015 - Oct 2016
- Office Coordinator at ArchCare (Temporary). New York, NY — Apr 2014 - Dec 2014
- Data Analysis at AMP (Contractor). Sydney, AU — Apr 2013 - Dec 2013
- Document Controller at ETS (Contractor). Sydney, AU — Apr 2012 -Mar 2013
- Data Analyst at Evalueserve (Permanent). London, UK — Jun 2011 - Mar 2012
- Market Analyst at Shepherds Bush Housing Group (Temporary). London, UK — Apr 2011 - Jun 2011
- Barman (career break) at Samuel Smith. London (Temporary), UK — Apr 2010 - Apr 2011
- Asset Coordinator at Hewlett-Packard / ATO (Contract). Sydney, AU — Dec 2009 - Feb 2010
- Media Coordinator at Sensis. Sydney (Permanent), AU — Jun 2008 - Dec 2009
- Business Coordinator at Commonwealth Bank (Permanent). Sydney, AU — Jan 2005 - Jun 2008
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