Hi, I’m
Rhyshia M. Manga
Hartford,CT
Summary
Detailed-oriented, hardworking, dedicated and personable professional. Sincerely enjoys working with people; attentive listener; proven ability to work as a team member or independently to achieve objectives. Strong communication skills both oral and written; dependable, demonstrated leadership and organizational skills; able to multitask, goal oriented and self-initiated.
Work History
The Village for Families and ChildrenHartford, CT
OUTPATIENT CLINICIAN
01.2022 - Current
Job overview
- Conducted assessments to support accurate diagnosis and treatment plans for a caseload of 50 clients, leading to improved mental health care outcomes.Conducted assessments to support accurate diagnosis and treatment plans for a caseload of 50 clients, leading to improved mental health care outcomes
- Created personalized treatment plans for over 100 clients from various backgrounds, integrating outside provider feedback and researching varied support options.
LIFE CHANGER CENTERHARTFORD, CT
PROGRAM COORDINATOR
01.2021 - 01.2021
Job overview
- Facilitated individualized guidance for 50+ young adults, helping develop life skills & improve decision-making processes
- Engaged a network of 100+ student participants in collaborative programming, driving their understanding of social justice initiatives
- Executed engagement campaigns to inform over 300 communities of mental health resources & programs; resulted in a 50% increase in participation
- Optimized program performance by increasing user engagement by 35% & improving customer satisfaction rating to 95%.
PROHEALTH PHYSICIANSFARMINGTON, CT
PATIENT ACCESS COORDINATOR
01.2019 - 01.2020
Job overview
- Communicate with patients over the phone to collect patient information, make follow up appointments to identify gaps in care, complete required paperwork (e.g
- Health history, insurance documentation, etc.), enter detailed information regarding patients into the database
- Verify insurance eligibility
- Maintain accurate records.
BEHAVIORAL HEALTH NETWORK, CHILD GUIDANCE CLINICSPRINGFIELD, MA
OUTPATIENT CLINICIAN
01.2017 - 01.2019
Job overview
- Delivered family-focused interventions resulting in improved quality of life metrics with 65% achieving self-sufficiency within 9 months
- Conducted comprehensive assessments and evaluations of clients, determining needs, strengths and weaknesses to provide optimal mental health services
- Crafted individualized treatment plans for 150+ clients, tailored to their needs and accessed external resources when needed.
CONNECTICUT CHILDREN’S MEDICAL CENTERHARTFORD, CT
WORK INTERN
08.2016 - 05.2017
Job overview
- Responsible for completing psychosocial assessments among those in infancy to adulthood and their families from various ethnicities and economic backgrounds
- Refer patients and their families to resources in the community to address housing, finances, mental health, basic needs, child care, child development, as well as aspects of the family’s life where help is needed
- Documentation in patients records; trained in HIPAA and the degrees of confidentiality.
THE BRIDGE FAMILY CENTERHARTFORD, CT
YOUTH WORKER
01.2015 - 01.2017
Job overview
- Mentored 38 adolescents and young adults, instituting daily routines to promote healthy lifestyle, secure positive peer relations and build self-confidence
- Provided crisis counseling & supervision of chores, resulting in a reduction of conflicts by 60%
- Effectively transported 25+ residents as needed to medical appointments and social services, ensuring safe transport.
NOAH WEBSTER MICRO SOCIETY MAGNET SCHOOLHARTFORD, CT
INTERN
09.2015 - 06.2016
Job overview
- 8 child caseload (4 special education, 4 regular education students); case management
- Developing character education curriculum to facilitate small social skills groups in and out of the classroom
- Mindfulness teaching to kindergartners
- Accepting referrals
- Attended PPT/IEP meeting as scheduled and other necessary meetings
CONNECTICUT CHILDREN’S MEDICAL CENTERHARTFORD, CT
PATIENT ACCESS COORDINATOR
01.2013 - 01.2016
Job overview
- In East Hartford, and in the Emergency Department communicated with physicians
- Department representatives via email, text page or phone
- Interact with 75+ patients and families daily and maintain total confidentiality
- Check accounts for accuracy in different work queues
- Enter detailed information regarding patients into the database
- Verify insurance eligibility and collect copayments
- Maintain accurate records.
CONNECTICUT CHILDREN’S MEDICAL CENTERHARTFORD, CT
HEALTH AND HUMAN SERVICES INTERN
12.2012 - 05.2013
Job overview
- Completing 500 clinical hours by job shadowing nursing staff in Hematology and Oncology department, General Surgery, Infectious Disease and Pain Relief Medicine
- Assisted nursing staff in taking patient’s vital signs.
Education
Springfield College School of Social WorkSpringfield, MA
Masters of Social Work from Advanced Generalist Practice
05.2017
University Overview
Bay Path UniversityLongmeadow, MA
Bachelor of Arts from Health and Human Services
05.2013
University Overview
Timeline
OUTPATIENT CLINICIAN
The Village for Families and Children
01.2022 - Current
PROGRAM COORDINATOR
LIFE CHANGER CENTER
01.2021 - 01.2021
PATIENT ACCESS COORDINATOR
PROHEALTH PHYSICIANS
01.2019 - 01.2020
OUTPATIENT CLINICIAN
BEHAVIORAL HEALTH NETWORK, CHILD GUIDANCE CLINIC
01.2017 - 01.2019
WORK INTERN
CONNECTICUT CHILDREN’S MEDICAL CENTER
08.2016 - 05.2017
INTERN
NOAH WEBSTER MICRO SOCIETY MAGNET SCHOOL
09.2015 - 06.2016
YOUTH WORKER
THE BRIDGE FAMILY CENTER
01.2015 - 01.2017
PATIENT ACCESS COORDINATOR
CONNECTICUT CHILDREN’S MEDICAL CENTER
01.2013 - 01.2016
HEALTH AND HUMAN SERVICES INTERN
CONNECTICUT CHILDREN’S MEDICAL CENTER
12.2012 - 05.2013
Springfield College School of Social Work
Masters of Social Work from Advanced Generalist Practice
Bay Path University
Bachelor of Arts from Health and Human Services
Skills
- Patient Assessment
- Care plan creation
- Active Listening
- Self-Motivated
- Written Communication
- Problem-Solving
- Attention to Detail
Similar Profiles
Alexia AllieAlexia Allie
Child Development Specialist at The Village for Families and ChildrenChild Development Specialist at The Village for Families and Children
Taylor MillerTaylor Miller
Behavioral Health Nurse at The Village for Families and ChildrenBehavioral Health Nurse at The Village for Families and Children
Davina Frye-WinstoneDavina Frye-Winstone
Operations Analyst at Department Children And Families: The Baker Center For Children And FamiliesOperations Analyst at Department Children And Families: The Baker Center For Children And Families