Ria Patel
Wakefield,Massachusetts
Summary
Dynamic and dedicated individual with a strong commitment to enhancing customer and patient satisfaction. Demonstrated expertise in organizing products and maintaining high standards to deliver exceptional service. Reliable and punctual team player known for a friendly demeanor, comprehensive knowledge, and a positive, respectful attitude.
Overview
3
3
years of professional experience
Work History
Sales Associate
Yankee Candle
Lynnfield, MA
07.2024 - Current
- Oversaw and optimized 10+ displays per shift, ensuring strategic reshuffling, restocking, and meticulous upkeep to enhance visual appeal, drive customer engagement, and boost sales.
- Skillfully managed complex customer interactions and resolved a high volume of complaints, consistently delivering exceptional support in a fast-paced environment.
- Warmly greeted and welcomed customers into the store, enhancing their overall experience and elevating the level of customer service.
Junior Volunteer
Mass General Hospital
Boston, MA
09.2021 - 04.2023
- Rendered essential support for patients, ranging from escorting them to different departments to serving food.
- Ensured hygiene standards were met by assisting with hospital cleaning before and after patient arrivals.
- Coordinated with other volunteers for efficient management of resources available at each location where services were provided.
- Cultivated strong and trusting relationships with medical staff and patients, enhancing teamwork and ensuring a supportive and compassionate care environment.
- Ensured strict adherence to HIPAA protocols to safeguard patient privacy and maintain the highest standards of confidentiality and security.
Education
Bachelor of Science - Health Sciences
Northeastern University
Boston, MA05-2027
Skills
- Organizational Skills
- Professionalism
- Conflict Resolution
- Time management abilities
- Relationship Building
- Teamwork and Collaboration
- Meticulous Attention
- Continuous Improvement
Affiliations
Interests: Reading, painting, listening to music, playing the bari sax, baking, learning languages, cooking, watching anime, travelling, cleaning, and meditation.
Timeline
Sales Associate
Yankee Candle
07.2024 - Current
Junior Volunteer
Mass General Hospital
09.2021 - 04.2023
Bachelor of Science - Health Sciences
Northeastern University
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