Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Make Ready Technician
Hilltop Estates
03.2022 - Current
Improved property appearance by performing thorough inspections and addressing maintenance issues promptly.
Enhanced tenant satisfaction by providing timely and efficient repairs in individual units.
Reduced downtime between tenants by quickly preparing vacant units for new occupants.
Maintained a clean and safe environment for residents with regular groundskeeping tasks, including landscaping and trash removal.
Contributed to cost savings through diligent upkeep of equipment, minimizing need for replacements or repairs over time.
Delivered excellent customer service while interacting with residents during maintenance visits or responding to inquiries about their requests.
Delivery Driver
Amazon/Pack & Ride
05.2019 - 03.2022
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Quality Control Inspector/Porter
Texas Direct Auto
04.2017 - 03.2019
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Enhanced production efficiency by implementing standardized inspection processes and procedures.
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Conducted comprehensive training sessions for new inspectors, enhancing their understanding of company quality standards and best practices.
Collaborated with cross-functional teams to develop effective quality control strategies that improved overall product performance.
Compliance, Registration Specialist at Hilltop Securities Inc., A Hilltop HoldingsCompliance, Registration Specialist at Hilltop Securities Inc., A Hilltop Holdings