Results-oriented General Manager with a demonstrated history of optimizing operational efficiency, spearheading team training, and coordinating financial strategies. Expertise in elevating service quality and nurturing collaboration, driving enhanced performance metrics.
Overview
19
19
years of professional experience
Work History
General Manager
Doughzone dumpling house
Lacey, Washington
06.2025 - Current
General manager
Panda Express Restaurant Group
Lakewood, Washington
07.2015 - 06.2025
Managed daily restaurant operations, ensuring adherence to health and safety standards.
Directed training programs to improve service quality and operational efficiency.
Trained employees on responsibilities, policies, and procedures to enhance performance.
Developed team-building activities, fostering collaboration across departments.
Prepared comprehensive reports for senior leadership, detailing key performance metrics.
Coordinated financial activities to fund operations and optimize investments.
Unloader
Amazon
Moreno Valley, California
02.2011 - 01.2013
Efficiently unloaded packages from delivery trucks and placed items onto designated pallets or shelves.
Sorted items by size and type to facilitate organized storage.
Operated scanning devices to accurately track merchandise throughout the facility.
Maintained a clean and organized unloading area to promote safety.
Followed safety protocols during unloading operations to ensure compliance.
Collaborated with team members to enhance unloading procedures, resulting in improved efficiency.
Cook
Benihana
Beaverton, Oregon
07.2007 - 02.2010
Prepared high-quality Japanese cuisine following traditional recipes.
Adhered to food safety standards during cooking and handling processes.
Operated grills, fryers, and broilers to meet quality guidelines.
Chopped, diced, and sliced vegetables and fruits in anticipation of rush periods.
Trained and managed kitchen staff to enhance performance and productivity.
Monitored food stock levels and placed orders as needed.