Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Fashion
Timeline
Generic

Rian Sullivan

Colorado Springs,CO

Summary

I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. As well as continuing to learn programming such as Matlab as I complete my Applied Math degree and other optimization techniques.

Overview

3
3
years of professional experience

Work History

Travel Service Representative/Business Consultant

Ent Credit Union
02.2022 - 08.2023
  • Traveled to different centers everyday to assist center needs.
  • Diligently review the needs of new accounts for potential members, and accurately open applicable member accounts based on their needs. Accounts such as general, trusts, estate, and business.
  • Offer products and services to members that will improve their financial quality of life.
  • Verified customer identification and documentation for compliant transactions.
  • Assist member with Notary Public needs.
  • Educate members on how to affectively manage their financial account.

Center Associate

The UPS Store
07.2020 - 02.2022
  • Ensured packages were safely built and protected to meet and exceed regulations.
  • Followed detailed directions from management to complete daily paperwork and tasks.
  • Performed daily office tasks such as printing, faxing, and sorting mail.
  • Notary Public training (still licensed).
  • Helped resolve claims that involved damaged packages, insufficient shipping time, etc.

Education

Bachelor of Science - Applied Mathematics

University of Colorado At Colorado Springs
Colorado Springs, CO
05.2025

Associate of Science - Mathematics

Pikes Peak Community College
Colorado Springs, CO
05.2021

Skills

  • Ability to adjust to circumstances quickly
  • Product Education and knowledge
  • affectively use available resources to complete goals/tasks
  • Programming such as Matlab, Python, and C#
  • Proactively build and nurture professional relationships to foster collaboration and common goals
  • Data Evaluation

Accomplishments

  • Earned a CIP (Culture in Practice) award at Ent Credit Union. This company always holds itself to the highest standards, and recognizes employees that went above and beyond for members. By giving a member a gift card that was not of need to me and assisting my member with garnishments on their account for over 2 hours, this earned me the award. I simply was doing my job and wanted to help anyway I can, and my co-worker believed I went above and beyond to help this member. It is one of my proudest and favorite accomplishment I've ever had in my professional career.
  • Volunteered at Cheyenne Mountain to prep meals for the animals as a company.
  • Customer Relations - Earned one of the highest marks for customer satisfaction, company-wide (Ent Credit Union) Every month, members would rank the experience they had with a representative based on a scale of 1-10. I never had a score below a 90 average with over 60-75 reviews every month.
  • Graduated Cum Laude from Pikes Peak Community College (currently known now as Pikes Peak State College)

Software

Matlab, Python, and C#

Fashion

I love fashion and the creativity it brings into the world. I always believe the saying "Look good, play good." I've always wanted to find a way how math and fashion intertwine. I believe dressing nice and presentable is always something I've loved to do. I would love to have my own brand one day.

Timeline

Travel Service Representative/Business Consultant

Ent Credit Union
02.2022 - 08.2023

Center Associate

The UPS Store
07.2020 - 02.2022

Bachelor of Science - Applied Mathematics

University of Colorado At Colorado Springs

Associate of Science - Mathematics

Pikes Peak Community College
Rian Sullivan