RIANA MARIE REVIS
Dyer,USA
Summary
Experienced professional with over a decade in Customer Service and four years in Management. Able to adapt quickly to new environments. Possess strong analytical, communication, and teamwork skills that contribute effectively to team success. Eager to further develop professional skills with a positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Part Time Operations Supervisor
United Parcel Service, UPS
Hammond, IN
11.2021 - Current
- Supervised everyday tasks to achieve timely package distribution.
- Coordinated employee work schedules to ensure optimal coverage.
- Conducted audits of hazardous materials for shipment.
- Ensured accuracy in shipping label information.
- Assisting clerks in address corrections and preparing international packages for shipment
Deli Clerk
Tony's Italian Deli
Dyer, IN
11.2021 - 05.2025
- Supported customers in the preparation of deli products, ensuring compliance with food safety regulations.
- Maintained orderly and stocked shelves
Assistant Front End Manager
Strack & Van TIl
Schererville, IN
10.2017 - 08.2021
- Supervised daily operations, ensuring high standards of customer service and team performance.
- Trained and mentored staff on best practices for sales and customer engagement.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored employee performance, providing constructive feedback to foster professional growth.
- Guaranteed correct cash register balances.
Waitress
Slice Pizza
Dyer, IN
06.2017 - 08.2017
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and service protocols.
- Managed multiple tables efficiently during peak hours to maximize customer satisfaction.
- Handled cash transactions accurately while balancing daily sales reports.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Waitress
Zuni's House of Pizza
Dyer, IN
07.2014 - 06.2017
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and service protocols.
- Managed multiple tables efficiently during peak hours to maximize customer satisfaction.
- Handled cash transactions accurately while balancing daily sales reports.
Education
Illustration
American Academy of Art
Chicago, ILCore 40 Diploma -
Lake Central High School
St John, IN06.2014
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Timeline
Part Time Operations Supervisor
United Parcel Service, UPS
11.2021 - Current
Deli Clerk
Tony's Italian Deli
11.2021 - 05.2025
Assistant Front End Manager
Strack & Van TIl
10.2017 - 08.2021
Waitress
Slice Pizza
06.2017 - 08.2017
Waitress
Zuni's House of Pizza
07.2014 - 06.2017
Illustration
American Academy of Art
Core 40 Diploma -
Lake Central High School