Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Riana Mejia

Los Angeles,CA

Summary

Collaboration & Communication - In my management experience, I've learned how to leverage diverse perspectives in order to achieve shared goals, using clear communication to guide my team through change, fostering constructive feedback, and building trust through genuine collaboration.

Time Management - In my administrative roles, I've prioritized urgent tasks and set goals to align efforts with outcomes. I've utilized tools for organization and scheduling such as Asana, Google calendar, and spreadsheets, and adjusted strategies based on what worked and what didn't.

Problem Solver - As a shift lead, I've been able to break down complex issues into smaller more manageable parts, while considering other perspectives and keeping an open mind. I've never approached a situation if I was not willing to offer a solution.

Adaptability - When taking on new roles and responsibilities, I've adapted to different leadership styles, opinions, and perspectives, while modeling a growth mindset and encouraging it in others.

Overview

6
6
years of professional experience

Work History

Shift Lead

Benny Boy Brewing
01.2024 - Current
  • Oversee store opening and closing procedures.
  • Train new employees and delegate daily tasks and responsibilities.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Complete cash handling procedures, ensuring accuracy and proper documentation at all times.

Administrative Assistant

Benny Boy Brewing
02.2023 - Current


  • Ensure accurate record-keeping, manage databases, and improve file organization for efficient document retrieval.
  • Assist in the organizing of promotional events and campaigns both traditional and digital.
  • Coordinate special projects, liaise with clients and vendors, and identify process improvements for enhanced efficiency and service quality.

Marketing Assistant

Benny Boy Brewing
02.2023 - Current
  • Create and manage engaging content across social media platforms to increase brand awareness, engagement, and strengthen brand identity.
  • Develop and execute targeted marketing campaigns, including email newsletters, blog posts, and interactive content (quizzes/polls).
  • Optimize marketing processes using project management tools for timely, efficient publication.
  • Analyze campaign performance, gather customer feedback, and update website content to inform future strategies and improve customer experience.

Manager/Social Media Manager

The Village Mart & Deli
06.2019 - 08.2022
  • Led and motivated teams to maintain productivity, engagement, and a safe, organized environment while enhancing customer satisfaction through effective communication and service.
  • Boosted engagement and built a loyal audience by creating and sharing valuable, visually appealing content tailored to the target audience.

Education

Bachelor of Arts - Communications

University of La Verne
La Verne, CA
05-2019

Skills

  • Singing; 2000s hip-hop & R&B; craft beer; cider; cringy rom coms; exploring new restaurants and bars

Languages

English
Spanish

Timeline

Shift Lead

Benny Boy Brewing
01.2024 - Current

Administrative Assistant

Benny Boy Brewing
02.2023 - Current

Marketing Assistant

Benny Boy Brewing
02.2023 - Current

Manager/Social Media Manager

The Village Mart & Deli
06.2019 - 08.2022

Bachelor of Arts - Communications

University of La Verne
Riana Mejia