Logan Wiley
Georgetown,KY
Summary
Dynamic professional with a proven track record at multiple jobs, excelling in client engagement and team management. Leveraged exceptional customer service and leadership skills to enhance guest experiences and foster positive relationships. Demonstrated expertise in physical conditioning and multitasking, significantly improving service delivery and client satisfaction. Committed to achieving results through continuous improvement and effective communication.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Country Boy Brewing
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Personal Trainer
Evolved Personal Training
03.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Increased client retention through consistent communication, motivation, and support.
- Designed specific workout systems for individual clients based on performance ability.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Conducted initial consultations for potential clients, assessing their goals and providing recommendations for suitable training packages.
- Tracked client progress with regular assessments, adjusting programs as needed to ensure continued improvement over time.
Personal Soccer Trainer
Lexington Sporting Club
01.2019 - Current
- Improved player performance by designing customized training programs tailored to individual needs and goals.
- Enhanced team dynamics through the development of group sessions focused on communication and collaboration skills.
- Developed strong relationships with clients, fostering a positive learning environment that encouraged commitment to the training process.
- Evaluated player progress through ongoing assessments, providing detailed feedback for continuous improvement.
- Continually updated personal coaching techniques through professional development opportunities such as workshops, conferences, and online courses.
- Increased player confidence with targeted mental conditioning exercises and motivational coaching techniques.
Clerk
Fayette County Courthouse
01.2016 - 01.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Associate of Applied Science - Kinesiology
Transylvania University
Lexington, KY05.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Leadership skills
- Physical Conditioning
- Client Engagement
- Team Management
- Verbal and written communication
- Physically Fit
Timeline
Server/Bartender
Country Boy Brewing
06.2024 - Current
Personal Trainer
Evolved Personal Training
03.2023 - Current
Personal Soccer Trainer
Lexington Sporting Club
01.2019 - Current
Clerk
Fayette County Courthouse
01.2016 - 01.2019
Associate of Applied Science - Kinesiology
Transylvania University
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