Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Hi, I’m

Ricabuena Gagne

Accountant/Billing/Cashiering
Gainesville,Fl
Ricabuena Gagne

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

RELEVANT EXPERIENCE

Microsoft Excel – 25 Years

Microsoft Word – 25 Years

Microsoft Powerpoint-10Years

Overview

33
years of professional experience

Work History

College of Medicine, University of Florida - UF CTSI

Clinical Research Accountant
08.2017 - 07.2022

Job overview

  • UF Clinical and Translational Research Institute, Perform budget entry QAs to ensure that OnCore invoicing matches the contract
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Work with a team to ensure that all Post Award activities for 214 research studies are compliant and completed efficiently
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Manage and assist multiple study teams in study invoicing in OnCore and follow up on outstanding invoices to ensure that the University is paid timely
  • Assist with developing policies for the Financials Team
  • Process closure requests for non- federal clinical trials
  • Perform accounting duties and journal entries to ensure that funds are applied correctly
  • Process 214 project modifications and assist with project initiations as needed
  • Perform budget entry QAs to ensure that OnCore invoicing matches the contract
  • Process all billing transactions for all CRC Nursing Services & IDS Pharmacy
  • Issue billing Invoice and billing adjustments if any using the WebCamp and Vestigo software
  • Perform month-end AR report and revenue closing activities and account reconciliations
  • Work closely with the customers to ensure timely recognition and collection of revenue to improve quarterly reports
  • Resolution and communication with upper management on billing/collection issues
  • Participate in balance sheet and income statement analytics to provide annual and monthly financial reporting data for the Budget Manager Assist with the review of contracts and related documents to identify appropriate billing and revenue recognition issues
  • Monitor payments due from clients and promptly contacted clients with past due payments
  • Reconcile discrepancies between accounts receivable general ledger account and accounts receivable trial balance account
  • Create daily and weekly cash reports for accounting management
  • Manage invoice processing reports, credit memos and payment transactions through journal entries
  • Researched and resolved billing and invoice problems
  • Revamped billing quality system to prepare for important audits
  • Coded and processed customer invoice payments by Flex codes
  • Process all billing transactions for all CRC Nursing Services & IDS Pharmacy
  • Issue billing Invoice and billing adjustments if any using the WebCamp and Vestigo software
  • Perform month-end AR report and revenue closing activities and account reconciliations
  • Work closely with the customers to ensure timely recognition and collection of revenue to improve quarterly reports
  • Resolution and communication with upper management on billing/collection issues
  • Participate in balance sheet and income statement analytics to provide annual and monthly financial reporting data for the Budget Manager Assist with the review of contracts and related documents to identify appropriate billing and revenue recognition issues
  • Monitor payments due from clients and promptly contacted clients with past due payments
  • Reconcile discrepancies between accounts receivable general ledger account and accounts receivable trial balance account
  • Create daily and weekly cash reports for accounting management
  • Manage invoice processing reports, credit memos and payment transactions through journal entries
  • Researched and resolved billing and invoice problems
  • Revamped billing quality system to prepare for important audits
  • Coded and processed customer invoice payments by Flex codes
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

University Of Florida Payroll & Tax Services

Administrative Service Coordinator
06.2013 - 07.2017

Job overview

  • A Division General Accounting - Auxiliary, Daily review and posting of cash transfers, internal sales transactions and other general ledger journals related to auxiliary service centers - making sure that all journal entries are accurate, with correct account codes being used, with sufficient budget or funds for expense accounts, with approval from C&G on Funds 201 & 209 and with supported pertinent backup when needed before posting
  • Provides assistance with administering of University auxiliary operations which includes assisting in annual and quarterly AUX FS workshops preparation and presentation including related supporting reports, reviewing quarterly AR/AP report on
  • Non-UF Salesand annual Auxiliary Financial Statement and updating auxiliary contact list in a regular basis
  • Process Monthly Auxiliary Notable Cash Balances to determine monthly cash balances base on average daily cash for Fund 149 on Department - ICBR, ACS, CPA,
  • WRUF, AMRIS & CTAC
  • Process Monthly Negative Cash Balance report on Auxiliary funds in order to monitor and notify the departments with negative cash balances
  • Process Monthly Interest Allocation review on interest allocation journals uploaded by
  • Treasury Department
  • Process edit journal for appropriate correction on the allocation – making sure that I denote all journals being modified
  • Process Monthly Interest Allocation review on interest allocation journals uploaded by
  • Treasury Department
  • Process edit journal for appropriate correction on the allocation – making sure that I denote all journals being modified
  • Process Zero dollar budget requests submitted by the Treasury Department for
  • Auxiliary funds upon approval of Aux-Accounting Coordinator 3, making sure that the chart field string used are valid and accurate before setting up the zero dollar budget
  • Perform Monthly GL review on Auxiliary fund to identify errors or activity that may occur in the accounting system which may not be appropriate to a particular auxiliary fund or any activity that will result in an atypical balance for a particular account
  • The process includes analyzing, documenting and resolving the errors
  • Provide PeopleSoft assistance to auxiliary personnel as required
  • Performs other duties assigned by the AUX Account Coordinator 3.

University of Florida

Senior Administrative Assistant
06.2011 - 06.2013

Job overview

  • Finance and Accounting Payroll and Tax Services, Manage and supervise an Administrative Assistant position
  • Responsible for the accuracy and timely deposit of UF Tax employment liabilities
  • Responsible for the monthly reconciliation of the Schedule of Liabilities and Tax
  • Deposits versus TAX Federal reporting, quarterly tax preparation of IRS Form 941/941X for submission to the Internal Revenue Service, and reporting of unemployment taxable wages and adjustments to the Florida Department of Revenue
  • Assists the Accounting Coordinator 3 in reviewing employees’ tax records using different queries we run every pay period; communicates with the departments and
  • HR core offices on possible employee record corrections; and determining any potential tax refunds or collections
  • Responsible for reconciling the general ledger tax liability account and monitoring the aging schedule of reconciling items
  • Create desk procedures such us manuals for Payroll distribution and departmental deposit
  • Process FICA and withholding tax refunds and collection for the students and employees
  • Process requests received from IRS, SSA & other institutions
  • Responsible for processing departmental deposit for FICA taxes collection

University of Florida

Administrative Assistant
07.2007 - 06.2011

Job overview

  • Finance and Accounting Payroll and Tax Services, Responsible for Banking - daily review of ACH returns, EFT cancellations; affidavits for
  • Duplicate Check requests; deposits of checks and EFTs; works with stale dated checks for escheatment process
  • Preparation of monthly bank reconciliation report used by supervisor in Bank Reconciliation
  • Responsible for Payroll distribution and Retro Additional Pay – review and entry of cross college and other requests received from UF departments including related correspondence with departments; update department budget table; supports
  • Accounting Coordinator 3 as needed in other Distribution tasks
  • Task includes extensive budget checking and coordination with Contracts and Grants
  • Initiate purchase requisition, travel arrangement and reconcile purchasing card expenditures
  • Serve as point of contact in Core Dept
  • For - Payroll distribution, Duplicate Check
  • Request for Return ACH payroll deposit and W-2 duplicate requests
  • Assist in creating or updating US Tax Treaty Analysis and Substantial Presence Test reports files within the PeopleSoft environment and Windstar software which are essential in hiring foreign nationals
  • Responsible for the maintenance and compliance associated with W-5’s; assists in the creation and generation of tax reporting documents such as W-2
  • Process collection and refund of federal withholding taxes for employees, international, researchers, scholars and visitors
  • Processes all tax documents pertinent for 941 Tax Liability preparations and remittance
  • This includes analysis and manual balance adjustments.

University of Florida

Senior Fiscal Assistant
02.2006 - 07.2007

Job overview

  • Finance and Accounting Treasury Management, Responsible for verifying and approving departmental deposits on more than 200 departments of UF
  • This involves handling of large volumes of cash and checks
  • Prepares balancing reports for all departmental deposits received by the University
  • Cashier Office
  • Prepares accounting receipts on all departmental deposits made through the
  • University of Florida cashiering and Accounting System
  • Performs other duties as assigned by the Senior Administrative Assistant.

Bank of America
Gainesville, FL

Bank Teller
05.2004 - 02.2006

Job overview

  • Provided basic teller services on large on large scale deposits, daily cash vault balancing, overseeing and training new tellers.
  • Assisted with training of new tellers on policies and procedures.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Reconciled cash drawer and resolved discrepancies.
  • Processed customer transactions promptly, minimizing wait times.
  • Placed orders for customer checks and verified starting numbers.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Denki Shoji Ltd

Administrative Assistant
01.2000 - 07.2003

Job overview

  • Provided overall management of office personnel and calendaring coordinating for
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Scheduled office meetings and client appointments for staff teams.
  • Performed research to collect and record industry data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

PCI
Manila, Philipines

Teller Operations Specialist
03.1989 - 02.1999

Job overview

  • Cross-sold credit cards, loans and other bank products.
  • Assisted customers with banking needs and inquiries.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Handled various accounting transactions.
  • Trained new hires on customer service policies and procedures.
  • Assisted with training of new tellers on policies and procedures.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

University of Batangas
Philippines

Bachelor of Science from Economics
04.1991

University Overview

St. Leo University & University of Colorado

Associate from Accounting
2011

University Overview

Skills

  • Medical Billing and Collections
  • Accounts Receivable Expertise
  • Vendor Invoice Input
  • Data Research and Analysis
  • Payroll Liability and Deductions
  • Account Reconciliation
  • Cash Deposits and Receipts
  • Bookkeeping Procedures
  • Maintaining Accounting Ledger
  • Payroll Processing

Affiliations

Affiliations
Strong skills using Microsoft Office (Excel, Word, Power Point andAccess), PeopleSoft including Query and Enterprise reporting; OnCore application Systematic approach to problem solving, account reconciliation, journal entries and reporting. Experienced in Account Management. Experienced with UF student accounts, departmental deposit, payroll and taxation, as well as payroll distribution. Strong customer service experience; inter-Department or by individual. Comprehensive and excellent support to senior executives. Experienced in fast-paced environment, challenging roles, and multi-task assignments. Works well independently or as part of a team.

Timeline

Clinical Research Accountant
College of Medicine, University of Florida - UF CTSI
08.2017 - 07.2022
Administrative Service Coordinator
University Of Florida Payroll & Tax Services
06.2013 - 07.2017
Senior Administrative Assistant
University of Florida
06.2011 - 06.2013
Administrative Assistant
University of Florida
07.2007 - 06.2011
Senior Fiscal Assistant
University of Florida
02.2006 - 07.2007
Bank Teller
Bank of America
05.2004 - 02.2006
Administrative Assistant
Denki Shoji Ltd
01.2000 - 07.2003
Teller Operations Specialist
PCI
03.1989 - 02.1999
University of Batangas
Bachelor of Science from Economics
St. Leo University & University of Colorado
Associate from Accounting

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Ricabuena GagneAccountant/Billing/Cashiering