Ricardo Alvarez

Publix

Lake Worth, Florida

01.2018 - 11.2025

Processed customer transactions accurately and efficiently at the register.
Assisted customers in locating products throughout the store.
Maintained clean and organized checkout areas for a positive shopping experience.
Handled cash, credit, and gift card transactions securely and responsibly.
Collaborated with team members to manage peak hours effectively.
Restocked merchandise on shelves to ensure product availability for customers.
Trained new cashiers on register operations and customer service standards.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers and answered any questions they had about the store's products and services.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions, and offered product advice.
Maintained the cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
Issued receipts, refunds, credits, or change due to customers.
Answered customer questions and provided store information.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.