Summary
Overview
Work History
Skills
Timeline
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Ricardo Barajas

Los Angeles,CA

Summary

Efficient professional in the Foodservice Industry with over 20 years experience in management and inside sales. Extensive knowledge in project management with a laser focus on customer satisfaction in order to ensure company success.

Overview

15
15
years of professional experience

Work History

Sales Associate

Chefs Toys
05.2021 - Current
  • Provide Customer Service to walk in, phone and email customers.
  • Create Quotes, Process orders.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Built relationships with customers to encourage repeat business
  • Provide support to Store Manager and colleagues.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handle cash transactions efficiently and ensure accuracy in all financial exchanges.

Inside Sales/Sales Support

Individual Food Service
01.2019 - 05.2021
  • Provide primary customer support to internal and external customers in fast-paced environment.
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Respond to customer requests for products, services and company information.

General Manager of Operations

Dish Factory
02.2009 - 01.2019
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Weekly meetings with ownership, consultant, sales staff, purchasing, warehouse and accounts payable and receivables.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.

Skills

  • Target system
  • AutoQuotes
  • Quickbooks
  • Microsoft Office: Word, Excel,Outlook
  • Bilingual English and Spanish
  • All encompassing warehouse functions
  • Filemaker
  • Customer Service
  • Problem solving skills

Timeline

Sales Associate

Chefs Toys
05.2021 - Current

Inside Sales/Sales Support

Individual Food Service
01.2019 - 05.2021

General Manager of Operations

Dish Factory
02.2009 - 01.2019

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Ricardo Barajas