Zakaria Abdelfateh Mosbahi
Doha
Summary
Dynamic Sales Representative with 5 years of experience and a proven track record at Sony Electronics, excelling in customer engagement and upselling strategies. Recognized for consistently surpassing sales targets and enhancing client relationships through effective communication and technical product knowledge. Passionate about delivering exceptional service and driving brand promotion in competitive markets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Al Wakra Decoration
Doha
02.2024 - 09.2025
- Delivered product selection and styling advice to optimize customer shopping experiences.
- Recommended appropriate products aligned with client needs, budget, and specifications.
- Maintained store presentation and furniture standards, ensuring an inviting atmosphere.
- Surpassed daily and monthly sales targets while efficiently processing transactions and managing returns.
Sales Representative
Turkish Line
Doha
03.2022 - 01.2024
- Promoted and sold diverse electronics, including TVs and mobile devices, to retail and wholesale customers.
- Demonstrated product features, providing technical insights for informed customer decisions.
- Maintained current knowledge of new product launches and market trends.
- Exceeded monthly sales targets through upselling and building strong customer relationships.
- Assisted with in-store merchandising and promotional displays to enhance product visibility.
- Managed customer inquiries and complaints, ensuring prompt resolution.
- Collaborated with marketing team on product campaigns and special events.
- Reported daily sales activities and customer feedback for performance evaluation.
Sales Representative
Sephora (perfume & cosmetics)
Algeirs
01.2021 - 12.2021
- Delivered exceptional customer service to elevate luxury shopping experiences.
- Processed sales transactions accurately using point-of-sale systems.
- Demonstrated product features and answered customer inquiries.
- Collaborated with team members to enhance customer service experiences.
- Provided personalized fragrance recommendations based on individual customer preferences.
- Maintained high standards for store presentation and fragrance displays.
- Assisted customers with product demonstrations, sampling, and upselling premium perfumes.
Sales Representative
Sony Electronics
Algiers
- Managed diverse customer interactions in retail and corporate sectors.
- Facilitated product selection, order processing, and contract preparation.
- Supported marketing initiatives, including in-store promotions and brand visibility campaigns.
- Contributed to surpassing team sales targets through strategic upselling and cross-selling.
- Conducted after-sales follow-ups and addressed customer feedback for service enhancements.
Sales Representative
PC HARDWARE
Algiers
- Achieved or exceeded sales targets for diverse Sony products, including televisions and gaming consoles.
- Delivered exceptional customer service by addressing inquiries and guiding clients through purchases.
- Managed inventory levels to ensure product availability and timely replenishment.
- Fostered a collaborative team environment to collectively meet sales goals.
Education
Bachelor's degree - English Literature and Civilization
University of Khenchela
Certificate - Front-End Web Developer
Certificate - Computer Technician
Skills
- Customer engagement
- Client needs assessment
- Effective communication
- Customer service
- Product knowledge
- Cold calling
- Upselling and cross-selling
- Negotiation
- Closing deals
- CRM systems
- Sales reporting
- Objection handling
- Target achievement
- Order processing
- Contract preparation
- Market research
- Follow-up strategies
- POS system usage
- Brand promotion
- Technical product knowledge
- Customer relations
- Performance improvement
Languages
- Arabic, Native
- English, Excellent
- French, Excellent
Valid Qid
True
Language
Arabic
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1
Timeline
Sales Associate
Al Wakra Decoration
02.2024 - 09.2025
Sales Representative
Turkish Line
03.2022 - 01.2024
Sales Representative
Sephora (perfume & cosmetics)
01.2021 - 12.2021
Sales Representative
Sony Electronics
Sales Representative
PC HARDWARE
Bachelor's degree - English Literature and Civilization
University of Khenchela