RICARDO BARREIRO
Miami,FL
Summary
Compassionate and driven professional with a proven track record in providing exceptional customer service, behavioral support, and fostering effective team collaboration. Experience focused on assisting individuals and families, particularly those facing challenges such as autism and behavioral needs. Top priorities include building trust and ensuring people feel supported. Fluent in both English and Spanish with a unique combination of empathy, problem-solving skills, and a strong sense of follow-through. Eager to leverage expertise in a case manager role to continue making a meaningful difference.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ABA Centers of Florida
11.2023 - Current
- As a certified Register Behavior Technician performing behavioral programs to successfully implement treatment needed to clients with ASD and or any behavior deficits, build rapport with stakeholder and assist BCBA with assessment and targets.
Night Auditor
Marriot
04.2020 - 04.2023
- Checking in guests and handling their overnight requests. Handling end-of-day bookkeeping, auditing, and account reconciliation Complete all EOD tasks and ensure other departments have done the same. keep the front desk and accounting operations running smoothly. Verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail. They'll also check room rates to ensure accuracy before reporting them on opening night.
Rental Sales Agent
Avis Budget Group
11.2017 - 03.2020
- Sell optional products for meeting customer wants and needs. Support customers with directions, maps, and local, area information. Check customer rental parameters to ensure an understanding of rates and service charges. Update rental agreement files and notify the customers of overdue rentals. Sell optional extras to the customers. Meet monthly sales goals and standards.
Telemarketing
Comcast Corp
10.2017 - 02.2020
- Responsible for outbound telephone calls to residential or commercial customers to prospect leads/upgrade current customers, promote products and services, and close all sales from new customers and current customers. Core Responsibilities: Makes outbound calls to existing customers to sell products such as High-Speed Internet, CDV, or Video service as well as displays a strong focus on goal achievement and results- Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills. Qualifies and follows up with sales lead.
Sales Specialist
Brandsmart USA
02.2011 - 10.2017
- Develops and implements sales strategy, new business/membership/client development, and retention of clients/members. Knowledge of all products needing to be sold in-store, identify prospective customer leads, and generate rapport. Negotiate prices and terms and prepare sales agreements. Maintain contract list and follow up with the customer to continue a relationship. Contact new and existing customers about new offers, sales, and products. Follow up with the clients after purchasing products. Meet monthly store sales.
Education
Associate in Science -
Miami Dade College
Skills
- Client Intake & Needs Assessment
Behavioral Health Support
Crisis Intervention
Care Coordination
Documentation & Record Keeping
Knowledge of HIPAA Regulation
Data Entry & Electronic Health Records
Organization skills
Certification
Registered behavior therapist
Seizure training and certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Behavior Technician
ABA Centers of Florida
11.2023 - Current
Night Auditor
Marriot
04.2020 - 04.2023
Rental Sales Agent
Avis Budget Group
11.2017 - 03.2020
Telemarketing
Comcast Corp
10.2017 - 02.2020
Sales Specialist
Brandsmart USA
02.2011 - 10.2017
Associate in Science -
Miami Dade College