Ricardo Beltran
Austin,TX
Summary
Confident and reliable individual offering excellent communication, creativity, and the crucial ability to operate in fast-paced environments. Three years of experience impacting positive organizational outcomes through excellent customer service, interpersonal skills, and critical thinking. What Ricardo Beltran lacks in work experience, he makes up for with his unmatched ambition and drive. Never settling, Ricardo is constantly searching for ways to expand his horizons and reach new heights.
Overview
4
4
years of professional experience
Work History
In-store shopper
H-E-B
01.2021 - Current
- Provided unparalleled guest service.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Server
Parilla De San Miguel
01.2020 - 01.2021
- Served breakfast, lunch, and dinner to 30-50 customers per shift at a popular local restaurant
- Memorized over 80 menu items and rotating specials to give customized recommendations to guests
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
Bachelor of Arts - English
University of Texas At Austin
Austin, TX01.2026
High School Diploma -
CC Winn High School
Eagle Pass, TX01.2022
Skills
- Point of sale systems
- Active listening
- Interpersonal skills
- Loss prevention awareness
- Team collaboration
- Problem-solving abilities
- Customer service excellence
- Task prioritization
- Strong work ethic
Languages
English
Spanish
Portuguese
Timeline
In-store shopper
H-E-B
01.2021 - Current
Server
Parilla De San Miguel
01.2020 - 01.2021
Bachelor of Arts - English
University of Texas At Austin
High School Diploma -
CC Winn High School
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