Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Eboni Williams

Customer Service
Oakland,CA
Eboni Williams

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

9
years of professional experience

Work History

Whole Foods Market Inc
Oakland , California

In-Store Shopper
12.2023 - 04.2024

Job overview

  • Shops in store for all customer online orders and ensure order ready status at completion u
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Assisted colleagues in completing assigned tasks in a timely manner.

RydeTrans
San Leandro, California

Paratransit Driver
02.2023 - 08.2023

Job overview

  • Verified passenger eligibility for paratransit services according to established criteria.
  • Performed basic maintenance tasks such as checking fluid levels, fueling vehicles and cleaning interiors and exteriors of vehicles.

Frito Lays, Pepsico
Alameda, California

Warehouse Worker
05.2022 - 09.2022

Job overview

  • Followed established guidelines for picking orders accurately.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Bowlero Bowl Inc
Alameda, California

Lead Server and Hostess
05.2021 - 03.2022

Job overview

  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
  • Managed opening and closing duties to facilitate restaurant operations.

Home Depot
Oakland, CA

Head Cashier/Team Leader
01.2017 - 03.2021

Job overview

  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Home Depot
Emeryville, CA

Cashier/Customer Service
05.2015 - 12.2016

Job overview

  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Performed other duties as assigned by management.

Education

Dominican University of California
San Rafeal, CA

Undecided
01.2006

Saint Elizabeth High School
Oakland, California

High School Diploma
06.2004

University Overview

  • School Church Choir and Solo Singer Representative for school (2000-2004)
  • Lifer (Lead Student Body Counselor, 2002-2004)
  • African-American Student Union (AASU, 2003-2004)
  • Track and Field (2000, 2004)

Skills

  • Leadership
  • Communication skills
  • Computer literacy
  • Restaurant experience
  • Customer service
  • Point of sale systems
Availability
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tuesday
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Timeline

In-Store Shopper

Whole Foods Market Inc
12.2023 - 04.2024

Paratransit Driver

RydeTrans
02.2023 - 08.2023

Warehouse Worker

Frito Lays, Pepsico
05.2022 - 09.2022

Lead Server and Hostess

Bowlero Bowl Inc
05.2021 - 03.2022

Head Cashier/Team Leader

Home Depot
01.2017 - 03.2021

Cashier/Customer Service

Home Depot
05.2015 - 12.2016

Dominican University of California

Undecided

Saint Elizabeth High School

High School Diploma

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