Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ricardo Carrillo

Tucson,AZ

Summary

Reliable candidate with multiple years of customer service experience. Passionate for computers and social media. Great at handling different types of information. Always willing to learn new skills and improve in any way possible. Treating people with kindness and displaying a good attitude will always be a number one priority. Strongly believe hard work beats talent when talent fails to work hard. Organized and dependable. Strives for quick and effective turnaround times. Successful at managing multiple priorities with a positive attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Imaging Assistant

Banner Health
02.2021 - Current


  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Managed the film library and ensured proper release of medical information, adhering to HIPPA federal guidelines.
  • Collaborated with doctors to ensure timely delivery of radiology reports to patients and external medical facilities.
  • Organized radiology cases for physicians to review on weekly tumor board meetings.
  • Placed orders for interpretation of outside images.
  • Assisted physicians with PACS imaging software.
  • Fulfilled patient and physician requests to produce copies of images.
  • Uploaded external images and records to patient files for physician review.
  • Greeted and checked in patients for radiology procedures.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.

Service Coordinator

Banner Health
08.2020 - 02.2021
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Screened patients and visitors coming into the hospital to ensure safety.
  • Coordinated with team members to ensure Covid-19 safety compliance by team members and patients.
  • Checked in patients for surgical procedures and guided them throughout the process.
  • Called different units to confirm approval for visitors.

Fresh Cap 2 Team Member

Walmart
08.2018 - 07.2019
  • Received and unloaded store merchandise from third-party vendors.
  • Processed merchandise by scanning items to verify receipt.
  • Processed freight by verifying units received and unpacking and processing merchandise.
  • Inspected shipments for damages or defects and recorded discrepancies or damages.
  • Performed daily replenishment duties by pulling products from top stock windows or stockrooms.
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

Bachelor of Arts - Information Science And E Society

University of Arizona
Tucson, AZ
12.2023

Associate of Arts - Business Management

Cochise College
Douglas, AZ
05.2020

Skills

  • Organizational Skills
  • Computer Literacy
  • PACS Management
  • Digital Imaging
  • Interpersonal Skills
  • Critical Thinking
  • Patient Support
  • Medical Records Management
  • CPR/AED
  • Updating Medical Records
  • Patient Chart Tracking
  • Heartsaver First Aid CPR AED (First Aid CPR AED)

Certification

Community Health Specialist

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Imaging Assistant

Banner Health
02.2021 - Current

Service Coordinator

Banner Health
08.2020 - 02.2021

Fresh Cap 2 Team Member

Walmart
08.2018 - 07.2019

Bachelor of Arts - Information Science And E Society

University of Arizona

Associate of Arts - Business Management

Cochise College

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Ricardo Carrillo