RICARDO CISNEROS

Oct 2024 to Dec 2025 functioned as a Senior Decision Science Analyst (GS-14) supporting the Analytics & Enterprise Management (AEM) Directorate

• Lead data solutions enhancing healthcare strategies, improving decision-making efficiency.
• Analyze medical data, provide insights for senior leadership, optimize health outcomes.
• Consult on operations, improving medical readiness, delivering measurable results.
• Coordinate studies, advising on policy for Army health systems, supporting strategic planning.
• Deliver reports supporting informed decisions, driving operational efficiency improvements.

May 2022 to Oct 2024 functioned as the Chief, System Division (GS-14) supporting the Readiness Analytics Directorate (RAD)

• Led Systems Division, optimizing workforce efficiency and enhancing team collaboration.
• Implemented strategic plans, improving operational effectiveness and service quality.
• Managed personnel actions, fostering a supportive and compliant work environment.
• Resolved grievances, ensuring a harmonious workplace with clear communication channels.
• Supported special programs, enhancing organizational culture and employee engagement.

Sep 2016 to May 2022 functioned in multiple roles (GS-09-GS-13) supporting the Program, Analysis & Evaluation (PA&E) Directorate

• Nov 2021 to May 2022, served as Co-Interim Branch Chief.
  ⬧ Led a team of 12 in developing analytic platforms.
• Sep 2018 to Nov 2021, promoted to GS-12 Sep 2018 and then promoted to GS-13 Sep 2020, served as a Senior Decision Science Analyst
  ⬧ Lead analyst for Army Virtual Health developed and analyzed telehealth data during COVID-19 pandemic.
• Sep 2016 to Sep 2018, promoted to GS-09 Sep 2016 and then promoted to GS-11 Sep 2017, served as a Decision Science Analyst.
  ⬧ Lead analyst for Army Pharmacy Service Line integral in securing $96M for clinical expansion, enhancing service delivery and supporting
  14 performance measures.
  ⬧ Created a training program for pharmacists, fostering clinical excellence and collaboration.

Functioned as the Pharmacy Informatics from June 2007 to September 2016.

• Led pharmacy automation systems, enhancing efficiency and data accuracy across medical facilities.
• Conducted detailed health data analysis, providing actionable insights for Army Medical Command.
• Managed secure storage and retrieval of prescription data, ensuring compliance with regulations and safeguarding patient information.
• Coordinated resource allocation, optimizing program support and operational effectiveness.
• Developed complex data queries, facilitating informed decision-making for healthcare stakeholders.

Functioned as a Pharmacy Technician from May 1996 to June 2007.

• Managed outpatient vault, ensuring precise inventory control of controlled substances.
• Reviewed prescriptions for accuracy and compliance, applying pharmaceutical principles to minimize errors.
• Processed 900+ daily prescriptions, maintaining an average wait time under 5 minutes.
• Monitored stock levels and optimized reorder timing, contributing to uninterrupted pharmacy operations.
• Conducted vendor analysis to select cost-effective procurement solutions.

• Trained staff in Excel and Word to improve report automation and team effectiveness.
• Created and managed Excel and Word documents to streamline office workflow.
• Designed learning objectives and strategies, optimizing course delivery and engagement.
• Developed practical exercises and materials to address specific training needs.
• Organized course content, ensuring comprehensive and effective learning experiences.

• Managed medical records for 100-200 patients, ensuring compliance with regulations and enhancing accuracy.
• Collaborated with nurses and doctors for timely Medicare billing and paperwork.
• Established relationships with medical staff to expedite documentation for timely patient care.
• Streamlined payroll processes using Excel to enhance efficiency and accuracy.
• Trained staff on new ADP payroll system, facilitating smoother operations.

• Dispensed medications accurately for diverse patient populations at a military medical facility.
• Assisted pharmacists in preparing and labeling prescriptions for outpatient services.
• Maintained inventory levels of pharmaceuticals and supplies to ensure availability.
• Launched healthcare clinic at Logan Heights and provided essential services to the underserved community.

• Prepared sterile I.V. solutions, ensuring patient safety and compliance with regulatory standards.
• Managed outpatient prescriptions, streamlining patient discharge process.
• Handled cash transactions, upholding financial integrity and accountability.

• Managed pharmacy operations at Tripler Army Medical Center, Honolulu, HI and Silas B. Hayes Community Hospital, Fort Ord, CA, optimizing supply chain processes to support patient care.
• Developed and implemented supply tracking program, improving accuracy and accountability in inventory management.
• Transitioned ordering systems to TAMMIS, ensuring seamless integration and functionality.
• Maintained and updated TAMMIS, streamlining operations and enhancing resource management efficiency.