Ricardo Contreras
El Paso,TX
Summary
Versatile Worker with a strong background in repair and customer service. Bilingual in English and Spanish, effectively collaborates with diverse teams to enhance functionality and safety across various settings. Proven ability to thrive in fast-paced environments while maintaining high standards of service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Host/Server
Red Lobster Restaurant
El Paso, TX
08.2025 - 09.2026
- Provided excellent customer service during busy dining hours.
- Took and processed customer orders accurately and efficiently.
- Addressed and resolved customer complaints to maintain high service standards.
- Coordinated with kitchen staff to expedite food delivery during peak hours.
- Cleared and reset tables promptly for new guests to ensure a welcoming dining experience.
- Maintained cleanliness and organization of dining area and tables.
- Trained new servers on restaurant procedures to enhance team efficiency.
- Maintained cleanliness of workstations, utensils, and kitchen equipment.
- Organized inventory and stored food items according to safety standards.
- Collaborated with team members to ensure timely meal preparation and service.
- Prepared and cooked multiple customer orders simultaneously during busy periods.
- Prepared beverage orders using specialized equipment and techniques.
- Prepared ingredients by washing, chopping, and measuring for menu items.
- Prepared and cooked multiple customer orders simultaneously during busy periods. simultaneously during busy periods.
- Cleared and reset tables promptly for new guests to ensure a welcoming dining experience. tables in an orderly fashion.
- Transported food, dishes, and utensils from kitchen to dining area to ensure timely service, trays, or silverware from kitchens or supply departments to serving counters.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Prepared to-go orders efficiently for customer pickup and delivery.
Stadium Maintenance Worker
Southwest University Park
El Paso , TX
07.2020 - 08.2025
- Performed regular inspections of facility infrastructure and equipment to proactively identify and address potential issues.
- Performed preventative maintenance on equipment and machinery to ensure proper operation.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported filled trash bags to designated disposal areas to ensure efficient waste management.
- Cleared debris from sidewalks and driveways to maintain a clean and safe environment.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Ensured that all spills are cleaned up immediately to prevent any accidents from occurring.
- Reported any damages found in the building premises to supervisors immediately for repair works.
- Attended training sessions regularly to keep updated on new safety protocols.
Warehouse Worker
Marshalls
El Paso, TX
12.2023 - 09.2024
- Received and tracked incoming inventory shipments.
- Unpacked boxes and checked contents against invoices or other documents.
- Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
- Inspected products for any damages prior to stocking shelves.
- Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.
- Organized storage spaces by labeling boxes and arranging items on shelves according to size or type.
- Reorganized warehouse layout to maximize space utilization and streamline access to products.
- Monitored and adjusted stock levels to align with company policies and ensure availability.
- Inspected equipment for damage or malfunctioning parts.
- Worked closely with supervisors to prioritize and address daily operational tasks effectively.
Restaurant Cook
Chick Fill A
El Paso , TX
07.2020 - 02.2021
- Prepared and cooked meals according to restaurant recipes and standards.
- Ensured that all menu items were prepared in a timely manner according to customer orders.
- Operated grills, deep fryers, ovens and other kitchen equipment safely.
- Maintained cleanliness of work areas, equipment, utensils, dishes, and silverware to support a hygienic kitchen environment.
- Maintained sanitation, health, and safety standards in the kitchen area.
- Monitored temperatures of freezers and refrigerators to ensure food safety and quality.
- Adhered to all restaurant guidelines regarding quality control procedures.
- Conducted inspections of food preparation areas to uphold sanitation and safety standards.
- Followed established policies regarding portion sizes and waste management techniques.
Education
High School Diploma -
Austin High School
El Paso, TXSkills
- Food preparation
- Kitchen equipment upkeep
- Food safety standards
- Dining setup
- Customer service
- Guest service techniques
- Cash handling
- Inventory management
- Multitasking and organization
- Attention to detail
- Safety awareness
- Problem solving
- Team player
- Training assistance
- Bilingual English and Spanish
- Reliable and punctual
Languages
- English
- Spanish
Timeline
Host/Server
Red Lobster Restaurant
08.2025 - 09.2026
Warehouse Worker
Marshalls
12.2023 - 09.2024
Stadium Maintenance Worker
Southwest University Park
07.2020 - 08.2025
Restaurant Cook
Chick Fill A
07.2020 - 02.2021
High School Diploma -
Austin High School