Ricardo Diaz
Roswell,GA
Summary
Dynamic Architect/Tech Lead with a proven track record at Ad Victoriam Solutions, specializing in Salesforce ecosystems including Sales Cloud and Einstein Analytics. Expert in project management and client relationship cultivation, I've successfully driven new implementations and maintained existing ones, enhancing client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Architect/Tech Lead
Ad Victoriam Solutions
09.2015 - Current
- Manage client existing implementations or develop new ones, owning around five projects at any time.
- Drive a roadmap for a client's org or a project implementation defined by milestones.
- Groom, develop, test and verify stories to ensure it meets acceptance criteria.
- Create and maintain documentation for releases and implementations.
- Create and maintain client relationships throughout project lifecycle or management engagements. Work very closely with each Project Manager or Relationship Manager.
- Coordinate and lead teams and their meetings, delegating and serving as a spearhead for each engagement. Responsible for Consultants and Analysts.
Education
Bachelor of Science - Computer Science
Southern Polytechnic State University
Kennesaw, GA05-2015
Bachelor of Science - Computer Science
Georgia Southern University
Statesboro, GA05-2012
Skills
- 1 Sales Cloud
- 2 Service Cloud
- 3 Experience Cloud
- 4 Commerce Cloud
- 5 Consumer Goods Cloud
- 6 Einstein Analytics
- 7 Jira
- 8 Project Management
- 9 Business Analyst
- 10 Apex/LWC/Aura/JavaScript
- 11 REST/SOAP
- Gearset/Git/SFDX/Change Sets
Certification
1. Salesforce Certified Administrator
2.Salesforce Certified Advanced Administrator
3. Salesforce Certified Experience Cloud Consultant
4. Salesforce Certified Sales Cloud Consultant
5. Salesforce Certified Service Cloud Consultant
6. Salesforce Certified Platform App Builder
7. Salesforce Certified Platform Developer I
8. Salesforce Certified Data Architect
9. Salesforce Certified AI Associate
10. Salesforce Certified AI Specialist
11. Consumer Goods Cloud Accredited Professional
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Golf
- Trading Cards
- Motorcycles
- Soccer
Timeline
Architect/Tech Lead
Ad Victoriam Solutions
09.2015 - Current
1. Salesforce Certified Administrator
2.Salesforce Certified Advanced Administrator
3. Salesforce Certified Experience Cloud Consultant
4. Salesforce Certified Sales Cloud Consultant
5. Salesforce Certified Service Cloud Consultant
6. Salesforce Certified Platform App Builder
7. Salesforce Certified Platform Developer I
8. Salesforce Certified Data Architect
9. Salesforce Certified AI Associate
10. Salesforce Certified AI Specialist
11. Consumer Goods Cloud Accredited Professional
Bachelor of Science - Computer Science
Southern Polytechnic State University
Bachelor of Science - Computer Science
Georgia Southern University
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