RICARDO DOMINGUEZ
Coconut Creek,FL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
What stands out the most is the ability to solve problems and the organizational skills. Great things are achieved with teamwork, walking alone is faster but in company you go further.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Travel Advisor
IGT Solutions
04.2022 - 05.2023
- Expert travel consultant, designed systems of accommodations and activities to meet client specifications.
- Optimized allocation of resources like time, money and logistic to ensure efficient execution of travel plans up to 15%.
- Continuously monitored strategies to implement with 20 agents in order to enhance client satisfaction, employed principles of quality control and process improvement up to 90%.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
Experience Builder
Emtelco
10.2020 - 12.2021
- Performed analysis to determine specific requirements and expectations at home commercial level for customers, establishing objectives.
- Implemented strategies in favor of increasing quality identifiers and effectiveness. Tested validation procedures were conducted to verify customer experience.
- Continuously monitored systems and quality indicators to ensure optimal performance.
Education
Bachelor of Science - Mechanical Engineering
Central University of Venezuela, UCV
Caracas, Venezuela 10.2012 - 12.2018
Skills
- Teamwork
- Problem Solving
- Communication Skills
- Quality Control Analysis
- Implementation, Measurement and Calculation
- Project Management
- Quick Learner
- Microsoft Office Word, Excel, Powerpoint
- Software CAD Autocad, Inventor, Solidworks
- Troubleshooting
- HVAC and Piping
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Travel Advisor
IGT Solutions
04.2022 - 05.2023
Experience Builder
Emtelco
10.2020 - 12.2021
Bachelor of Science - Mechanical Engineering
Central University of Venezuela, UCV
10.2012 - 12.2018
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