Ricardo Dominguez
Roswell,NM
Summary
Dynamic and results-oriented ESP Service Technician with a proven track record at Baker Hughes Inc, specializing in equipment troubleshooting and customer service. Excelled in diagnosing and repairing technical issues, significantly enhancing customer satisfaction. Skilled in safety procedures adherence and effective communication, adept at delivering top-notch service with attention to detail.
Overview
11
11
years of professional experience
Work History
Esp Service Technincian
Baker Hughes Inc
06.2014 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
High School Diploma -
Goddard High School
Roswell, NM05.2013
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Documentation and reporting
- Equipment troubleshooting
- Service reports
- System installation
- Equipment inspection
- Analytical thinking
- Inventory management
- Operating test equipment
- Electrical systems
- Troubleshooting
- Safety procedures adherence
- Testing and evaluation
- Technical support
Timeline
Esp Service Technincian
Baker Hughes Inc
06.2014 - Current
High School Diploma -
Goddard High School