Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Timeline
Generic

Ricardo Felthager

Pueblo,CO

Summary

Professional with strong background in registration management, adept at maintaining accurate records and providing exceptional customer service. Skilled in data entry, scheduling, and handling confidential information with integrity. Known for strong team collaboration, reliability, and adaptability to changing needs. Excels in fostering positive patient interactions and achieving results through efficient workflow management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Access Registration Specialist

UCHealth Memorial Hospital
08.2024 - Current
  • Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
  • Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
  • Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.

Server

3 MARGARITAS FAMILY MEXICAN RESTAURANT
03.2022 - 08.2025
  • Take orders from guests and run out the orders when completed.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Defensive Linebacker Coach

Colorado State University Pueblo
01.2023 - 05.2023
  • As an internship for my Bachelor’s degree program, I was able to coordinate and plan workout plans and practices for the defensive backs on the CSU Pueblo football team.
  • Scouted opposing teams to help build effective gameplay strategies.
  • Assisted head coach in recruiting talented players, resulting in a stronger roster.
  • Improved player skills through personalized training sessions tailored to individual needs.

Server

Olive Garden
08.2021 - 03.2022
  • Take orders from guests and run out the orders when completed.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Housekeeping

Holiday Inn and Suites
07.2017 - 08.2021
  • Duties performed: making beds, cleaning rooms, cleaning bathrooms around the hotel, and folding laundry.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Performed light housekeeping tasks regularly, maintaining a clean and comfortable environment for clients.

Education

Bachelor's degree - Health Science

Colorado State University-Pueblo
Pueblo, CO
05.2023

Associate's degree - Arts

Trinidad State Junior College
Trinidad, CO
05.2021

Skills

  • Anatomy Knowledge
  • Physiology Knowledge
  • Medical Terminology
  • HIPAA compliance
  • Supervising experience
  • Analysis skills
  • Time management
  • Coaching and mentoring
  • Strategic thinking

Certification

  • Food Handler Certification
  • ServSafe

Languages

Spanish
Professional Working

Awards

Reisher Scholar August 2021 During my time at Colorado State University- Pueblo, I was honored to receive the Reisher Scholarship from the Reisher Scholar Foundation that funded my entire undergraduate education. In order to receive this scholarship, I had to maintain a 3.5 GPA, be enrolled in 15 college credit hours per each semester, and be a first generation student within my family., Recognizing You Award July 2025 This award stands as a symbol of our organization's mission statement and "Value in Action's" while highlighting the recipient's work ethics and quality of patient care.

Timeline

Patient Access Registration Specialist

UCHealth Memorial Hospital
08.2024 - Current

Assistant Defensive Linebacker Coach

Colorado State University Pueblo
01.2023 - 05.2023

Server

3 MARGARITAS FAMILY MEXICAN RESTAURANT
03.2022 - 08.2025

Server

Olive Garden
08.2021 - 03.2022

Housekeeping

Holiday Inn and Suites
07.2017 - 08.2021

Associate's degree - Arts

Trinidad State Junior College

Bachelor's degree - Health Science

Colorado State University-Pueblo

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