Ricardo Franco Verduzco
Yakima,WA
Summary
Dynamic Kitchen Manager at Waffle Cafe with a proven track record in inventory management and staff training. Expert in fostering teamwork and enhancing guest experiences through effective communication. Recognized for maintaining high standards of cleanliness and safety while promoting a positive workplace culture. Reliable and dedicated to performance improvement and professional development.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Waffle Cafe
Yakima, WA
05.2021 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Front Desk Receptionist
Hilton Garden Inn Hotel
Yakima, WA
02.2023 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
High School Diploma -
Eisenhower High School
Yakima, WA08-2021
Skills
- Multitasking and organization
- Customer service
- Inventory management
- Staff training and development
- Problem-solving
- Employee scheduling
- Performance improvement
- Team collaboration and leadership
- Critical thinking
- Training and onboarding
- Reliable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Hilton Garden Inn Hotel
02.2023 - 06.2023
Kitchen Manager
Waffle Cafe
05.2021 - Current
High School Diploma -
Eisenhower High School