Ricardo Galvan Hernandez
Vail,CO
Summary
Dedicated professional with a strong focus on guest service excellence, time management, and hygiene standards. Proven ability to maintain clean, efficient environments while ensuring guest satisfaction.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Houseman
Vail Run Resort
Vail, Colorado
03.2022 - Current
- Maintained cleanliness in guest rooms and common areas throughout the resort.
- Assisted guests with requests and provided exceptional customer service.
- Stocked supplies in guest areas to ensure availability and comfort.
- Organized storage areas for efficient access to cleaning supplies and equipment.
- Followed safety protocols while using cleaning chemicals and equipment daily.
- Collaborated with maintenance staff to report repairs and upkeep needs.
- Moved furniture and heavy objects as required.
Server
Thai Kitchen Minturn
Minturn, Colorado
01.2025 - 07.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in menu knowledge and food recommendations to enhance guest experience.
- Processed orders accurately and efficiently using point-of-sale systems.
- Handled payments and managed cash register operations with precision.
- Managed table settings and maintained cleanliness throughout the restaurant area.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cook
Thai Kitchen Minturn
Vail, Colorado
08.2022 - 07.2026
- Prepared authentic Thai dishes following traditional recipes and techniques.
- Prepared dishes in fast-paced environment with teammates, ensuring consistent delivery of high-quality meals and customer satisfaction.
- Collaborated with team to streamline kitchen operations, enhancing workflow and service delivery.
- Assisted in menu planning, integrating seasonal ingredients and aligning with customer preferences to elevate dining experience.
- Trained new staff on food preparation methods and kitchen safety protocols.
- Monitored cooking temperatures to ensure food safety standards were met consistently.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Delivery Driver
Magustos
Minturn, Colorado
01.2026 - 06.2026
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Delivered packages efficiently across assigned routes.
- Ensured accurate order fulfillment during each delivery.
- Transported and safely delivered items to prevent damage or loss.
- Maintained vehicle cleanliness and performed routine inspections.
- Communicated with customers to confirm delivery details.
Skills
- Food preparation
- Cleaning techniques
- Hygiene standards
- Room maintenance
- Supplies organization
- Time management
- Customer service
- Team collaboration
- Attention to detail
- Workplace hygiene
Languages
Spanish
Native language
English
Intermediate (B1)
B1
Timeline
Delivery Driver
Magustos
01.2026 - 06.2026
Server
Thai Kitchen Minturn
01.2025 - 07.2026
Cook
Thai Kitchen Minturn
08.2022 - 07.2026
Houseman
Vail Run Resort
03.2022 - Current