Ricardo Garza
Lyford,TX
Summary
Proven Transportation Security Officer with a track record of enhancing passenger safety and security at G4S Secure Solutions. Skilled in utilizing advanced screening technology and de-escalation techniques, ensuring efficient emergency response and passenger comfort. Demonstrates integrity, professionalism, and a commitment to ongoing training in security protocols.
Overview
11
11
years of professional experience
Work History
Transportation Security Officer
Iss Action
Harlingen, TX
04.2020 - 08.2024
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as metal detectors.
- Completed extensive training in emergency response protocols related to fire safety.
- Transported families and unaccompanied children to facilities.
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Collaborated with team members to ensure a secure environment for all travelers.
- Developed and maintained positive rapport with passengers.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
Transportation Security Officer
G4S Secure Solutions
1200 West Business 77 San Benito Tx
11.2013 - 04.2020
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Performed pat-downs to look for unauthorized materials and weapons.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
Education
Diploma - General Studies
Edinburg High School
Edinburg, TX05.1984
Skills
- Integrity and Honesty
- Customer service and assistance
- De-Escalation Techniques
- Policy Enforcement
- Passenger communication
- Pat-down procedures
- Firearm handling
- Teamwork and Collaboration
- Reliability
- Professionalism
Timeline
Transportation Security Officer
Iss Action
04.2020 - 08.2024
Transportation Security Officer
G4S Secure Solutions
11.2013 - 04.2020
Diploma - General Studies
Edinburg High School