Ricardo Gomez
West New York,NJ
Summary
Dynamic team player with a positive attitude and strong customer service skills, honed at Regal Cinemas. Successfully resolved customer complaints, enhancing satisfaction and fostering teamwork. Proficient in cash handling and maintaining cleanliness, contributing to a safe and efficient work environment. Adaptable and committed to achieving production goals through collaboration.
Overview
3
3
years of professional experience
Work History
Team Member
Regal Cinemas
05.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Memorial High School
West New York, NJSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Computer skills
- Heavy lifting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Regal Cinemas
05.2022 - Current
Memorial High School
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