Ricardo Gonzalez
Reading,PA
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Associate Team Member
McDonald's
10.2022 - 01.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Representative
Subway
12.2021 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
Reading High School
Reading, PA06.2023
Skills
- Customer Service
- Verbal Communication
- Guest Relations
- Speaking Clearly
- Customer Engagement
- Handling Customer Complaints
Timeline
Associate Team Member
McDonald's
10.2022 - 01.2023
Customer Service Representative
Subway
12.2021 - 01.2022
High School Diploma -
Reading High School