Eliana Contreras
El Mirage,AZ
Summary
Detail-oriented professional with a background in retail support and medical scheduling. Experienced in appointment coordination, inventory checks, and POS transactions. Brings strong communication, problem solving, and multitasking skills to support efficient, customer-focused operations.
Overview
1
1
Language
3
3
years of professional experience
Work History
Associate Team Member
Coach
Glendale, Arizona
03.2025 - Current
- Guided customers in product selection and styling to enhance shopping experience.
- Replenished merchandise from stockroom to sales floor displays.
- Developed strategies for improving operational efficiency within the department.
- Supported team members in task and project completion to maintain workflow efficiency.
- Performed cash register operations and handled monetary transactions accurately and efficiently.
- Maintained up-to-date knowledge of store policies, procedures, and promotions.
- Verified that all merchandise was correctly priced and labeled according to company policy.
- Performed regular inventory checks to verify stock accuracy on sales floor.
Medical Scheduler
Mountain Park Health Center
Goodyear, Arizona
03.2024 - 12.2024
- Scheduled patient appointments to optimize provider availability at Mountain Park Health Center.
- Coordinated referral appointments with specialty departments and outside facilities to ensure timely patient care.
- Verified insurance coverage and updated patient demographics in electronic health records.
- Answered patient phone calls and routed requests to appropriate care teams.
Associate Team Member
Gap
Glendale, Arizona
08.2023 - 03.2024
- Guided customers in product selection and styling, enhancing their shopping experience.
- Executed cash transactions using POS and payment systems, ensuring accurate and efficient checkouts.
- Restocked merchandise from stockroom to sales floor displays, ensuring product availability for customers.
- Managed fitting rooms by recovering garments and organizing returns, maintaining a tidy and welcoming environment.
- Supported visual merchandising changes across seasonal product zones.
- Collaborated with team members to complete daily store opening tasks.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ05-2021
Skills
- POS systems
- Cash register operation
- Cash handling
- Inventory tracking
- Merchandise pricing
- Visual merchandising
- Product presentation
- Store opening
- Shipment processing
- Customer service
- Customer needs assessment
- Multi-tasking strength
- Time management
- Effective communication
- Communication skills
- Flexible schedule
- Problem solving
Languages
Spanish
Professional
References
- Lead Supervisor - Zuleima Santos Medina- 602-769-6187
- Lead Cashier - Cassandra Garcia -cassandra.garcia04@icloud.com
- Mountain Clinic - 602-243-7277
Timeline
Associate Team Member
Coach
03.2025 - Current
Medical Scheduler
Mountain Park Health Center
03.2024 - 12.2024
Associate Team Member
Gap
08.2023 - 03.2024
High School Diploma -
Copper Canyon High School