Ricardo Gonzalez

Performed preventive maintenance on furnaces, air handlers, water tanks, tankless water heaters, ductless systems (mini splits), HRVs, heat pumps, and fireplaces according to scheduled timelines, ensuring quality control and customer satisfaction. Participated in training to stay updated on equipment expertise. Documented completed work through work orders, repair logs, and maintenance plans. Communicated safety guidelines to clients for new equipment usage. Managed inventory by recording parts and equipment used. Ensured timely completion of appointments for quality service. Regularly inspected materials and equipment for hazards and defects. Operated the register system for customer transactions, including payments and receipts. Installed or replaced components, and handled wiring, piping, and tubing for repairs and installation