Ricardo Grimaldo
Arlington,TX
Summary
Dynamic professional with a proven track record in community development and customer service, exemplified during my tenure at American Campus Communities. Skilled in program planning and sales performance, I excel in creating inclusive environments and enhancing customer satisfaction. Leveraging emotional awareness and multitasking abilities, I consistently achieve positive outcomes in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Community Assistant
American Campus Communities
10.2024 - Current
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Scheduled and coordinated social events that fostered a sense of belonging among community members.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
- Established rapport with diverse populations through active listening skills and empathy, promoting an inclusive living environment.
- Tracked prospects and responded to new inquiries to increase conversion rates.
Valet
Parking Management Company
09.2024 - 10.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Sales Associate
Burlington
05.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Pet Supplies Plus
09.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Architecture
The University of Texas At Arlington
Arlington, TX05-2027
High School Diploma -
Chapel Hill ISD
Tyler, TX05-2021
Skills
- Emotional awareness
- Program planning
- Documentation management
- Progress evaluations
- Teamwork
- Multitasking
- Community development
- Customer service
- Time management
- Listening skills
- Sales methods
- Sales performance
Languages
Spanish
Full Professional
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Music
- Auto Repair/Restoration
- Photography
- Digital Art and Animation
- Interior Design
Timeline
Community Assistant
American Campus Communities
10.2024 - Current
Valet
Parking Management Company
09.2024 - 10.2024
Sales Associate
Burlington
05.2022 - 08.2023
Sales Associate
Pet Supplies Plus
09.2021 - 05.2022
No Degree - Architecture
The University of Texas At Arlington
High School Diploma -
Chapel Hill ISD
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