Taylor Swift
Austin
Summary
Developed skills in community-focused environment, including communication, organization, and conflict resolution. Seeking to transition into new field and bring collaborative and supportive approach. Prepared to leverage these transferable skills to contribute effectively in diverse range of settings.
Overview
4
4
years of professional experience
Work History
Community Assistant
Florida A&m University Housing
08.2024 - Current
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Managed room assignments while ensuring smooth check-in/check-out processes during community transitions.
- Facilitated conflict resolution among residents, ensuring harmonious living environment.
Team Member
Whataburger
05.2021 - 08.2023
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Education
Bachelor of Science - Biology Pre-Medicine
Florida Agricultural And Mechanical University
Tallahassee, Fl05-2027
HS Diploma -
Hutto High School
Hutto, TX05.2023
Skills
- Emotional awareness
- Effective communication
- Conflict resolution
- Teamwork and collaboration
- Active listening
- Problem-solving
- Decision-making
- Time management
- Problem-solving abilities
- Professionalism
Profile
Greetings, I am Taylor Swift, a second-year Biology Pre-Medicine scholar from St. Louis, Missouri (residing in Austin, Tx). My future goals is to obtain my Bachelor's and Doctorate's degree to become a Obstetrician Gynecologist (OB-GYN).
Awards
- Service cord - Child Guidance Program at Hutto High School
- NSHSS - National Society of High School Scholars
Languages
English
Native or Bilingual
Timeline
Community Assistant
Florida A&m University Housing
08.2024 - Current
Team Member
Whataburger
05.2021 - 08.2023
Bachelor of Science - Biology Pre-Medicine
Florida Agricultural And Mechanical University
HS Diploma -
Hutto High School
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