- Gym Workouts
- Mindfulness Practices
- Playing Sports
- Music
Cooper Shestko
Flagstaff
Summary
Dynamic Community Assistant at American Campus Communities with strong emotional awareness and program planning skills. Enhanced resident satisfaction through effective communication and resource management. Proven ability to coordinate engaging events and maintain accurate documentation, fostering a welcoming environment that promotes community involvement and belonging. Above average social skills used to create a better environment for everybody.
Overview
7
7
years of professional experience
Work History
Community Assistant
American Campus Communities
09.2024 - Current
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Scheduled and coordinated social events that fostered a sense of belonging among community members.
- Led tours to highlight property features to prospective tenants and answer questions.
- Tracked prospects and responded to new inquiries to increase conversion rates.
Sales Associate
Tilly's Clothing Store
06.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Soccer Referee
I9 Sports
09.2018 - 12.2019
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
Education
Bachelor of Journalism - Journalism And Mass Communication
Northern Arizona University
Flagstaff, AZ05-2026
Skills
- Emotional awareness
- Program planning
- Documentation management
- Administration and management
- Human resources
- Multitasking
- Effective communication
Interests
Timeline
Community Assistant
American Campus Communities
09.2024 - Current
Sales Associate
Tilly's Clothing Store
06.2020 - 11.2021
Soccer Referee
I9 Sports
09.2018 - 12.2019
Bachelor of Journalism - Journalism And Mass Communication
Northern Arizona University
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