Mary Margaret Crayne
Clemson,SC
Summary
I am a currently a junior at Clemson University pursuing a Bachelor’s degree in Marketing and a minor in Management. Along with me being a full-time student, I am also a knowledgeable Community Assistant with a strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. I handle conflicts effectively through a solution-oriented approach. I maintain a positive connection with tenants to keep accounts current and minimize unsavory behaviors. I am currently taking a professional sales class and it has motivated me to further seek experience in the world of professional selling.
Overview
2
2
years of professional experience
Work History
Community Assistant
ENE GROUP | Tiger Properties Of Clemson
02.2023 - Current
- Collaborated in a dynamic property management team overseeing 900-plus units and 3,000 beds
- Used CRMs to handle leads, update tenant profiles, organize property tours, process maintenance requests, and significantly improve occupancy rates.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Worked effectively with vendors to ensure units were ready for move-in, contributing to overall operational efficiency
- Conducted informative property tours for potential tenants, providing current market availability and pricing information, creating positive experiences for prospective residents.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Responded to requests and scheduled appointments for property showings.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Organized community events to foster relationships among residents and promote a sense of belonging.
- Escalated any major issues directly to the Property Manager for immediate remediation.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Assistant to the Property Manager/Front Desk Receptionist
Graham Realty Inc.
05.2022 - 08.2022
- Engaging in comprehensive communication pertaining to both real estate and property management domains.
- Streamlined communication between property management and tenants, maintaining open lines for better issue resolution.
- Streamlining the collection and processing of rent through the efficient utilization of AppFolio.
- Supported content creation for corporate social responsibility initiatives, showcasing company values and community involvement efforts to strengthen brand reputation.
- Conducting thorough property inspections to uphold quality standards.
- Managing the meticulous process of background checks and rental applications.
- Handling eviction procedures with precision and adherence to legal protocols.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted with the preparation of legal documentation for lease agreements, eviction notices and other relevant forms in accordance with property management policies.
- Provided exceptional customer service to current and prospective tenants by answering inquiries promptly and accurately.
Education
Marketing
Clemson University
05.2025
GED -
Camden High School
Camden, SC05.2021
Skills
- Mac & PC proficient
- Educated in professional selling
- Time Management
- Verbal and written communication
- Customer/Client relations
- Emotional awareness
- Event planning
- Telephone skills
- Documentation And Reporting
- Project Management
- Team Collaboration
- Problem-Solving
- Microsoft Office
Timeline
Community Assistant
ENE GROUP | Tiger Properties Of Clemson
02.2023 - Current
Assistant to the Property Manager/Front Desk Receptionist
Graham Realty Inc.
05.2022 - 08.2022
Marketing
Clemson University
GED -
Camden High School
Similar Profiles
Peyton WilliamsPeyton Williams
Assistant Community Manager at ENE GroupAssistant Community Manager at ENE Group
ADAM GRABIECADAM GRABIEC
Server at Rick Erwins Dining Group-Clemson, SCServer at Rick Erwins Dining Group-Clemson, SC
Darryl WoodardDarryl Woodard
Armed Officer at Tiger Solutions GroupArmed Officer at Tiger Solutions Group