Eve Vegliante

• Facilitated peer support sessions to enhance individual goal attainment and personal development. Conducted 5 to 10 scheduled calls per week (part-time hours)
• Established trust-based relationships with clients, fostering open communication and enabling effective coaching sessions.
• Mentored newcomers, fostering a supportive environment that encourages growth and resilience.
• Contributed to the continuous improvement of coaching programs by sharing best practices with colleagues and participating in professional development opportunities.
• Assisted clients in developing coping strategies for managing stress, contributing to enhanced well-being and productivity.
• Made 50 outbound calls to inform patients of provider selection.

• Developed sourcing strategies to identify and engage high-quality candidates.
• Contacted passive candidates daily - on average 50 with a 50% response.
• Utilized applicant tracking systems to streamline recruitment processes.
• Analyzed recruitment metrics to drive improvements in sourcing effectiveness.
• Supported hiring process by scheduling interviews, conducting reference checks, and completing various paperwork.
• Partnered with internal stakeholders to develop accurate job descriptions that effectively communicated role expectations and requirements.

• Meet weekly outreach goals and conduct phone screens, review resumes, schedule and conduct in-person interviews.
• Build and maintain technical and engineering candidate pipeline using innovative methods and sourcing tools to meet hiring goals.
• Lead on the recruiting team for the Gem, applicant tracking system, and reports on sourcing trends.
• Support two AV engineering trade shows logistics in the US and Canada & secure venues for happy hours after CVPR and ICRA.

• Tracks issues in the quality monitoring systems or tools and analyzes the results.
• Works with other internal teams to define quality metrics.
• Provide feedback to improve performance and develop training programs and incentives.
• Conduct phone screens, review resumes, schedule and conduct in-person interviews. 30 hires made monthly.
• Attend job fairs and local community events for brand recognition.
• Meet required customer service and sales performance objectives by determining the best customer experience on every call.

• Onboard new customers by scheduling 45 weekly calls to facilitate the transition to the company's legal marketing services.
• Manage customer accounts and seize opportunities to upsell additional products and services.
• Track and manage customer interactions and activities through Salesforce.com.
• Develop weekly reports for management outlining process improvements suggested by customers.
• Serve on social events committee planning monthly activities for employees; contribute to the cross-functional team supporting trade show activities.

• Delivered support for corporate events and regional trade shows for this provider of data storage to government agencies and industrial organizations. Provided personalized field support by building solid working relationships with sales, VARs, and end-users.
• Tracked and analyzed the impact and success of programs with metrics generated by Salesforce.
• Developed and executed up to 100 events per year; managed regional field marketing programs to support corporate objectives.
• Boosted revenue in restructured sales regions to advance evolving territories, including Northeast, Southeast, and Federal regions.

• Managed daily store operations, ensuring optimal customer service and product availability.
• Trained and mentored staff, fostering a collaborative team environment to enhance performance.
• Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
• Analyzed sales data to identify trends, leading to informed merchandising decisions and promotions.
• Developed and executed visual merchandising strategies, enhancing store layout for improved customer engagement.
• Oversaw scheduling and payroll processes, optimizing labor costs while maintaining service standards.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Managed: Invicta, Areosoles, Swatch Inc., Brighton, Coach Leather, The Body Shop Cosmetics, and Gulfside Hospice Resale Store