Ricardo Guerrero
Bronx,ny
Summary
Eager to apply foundational skills in hardware and software troubleshooting, maintenance, and support. Dedicated to continuous learning and growth, with a passion for technology and a drive to excel in providing effective solutions. Detailed oriented with strong problem solving abilities and a commitment to delivering high-quality service to client and users.
Overview
8
8
years of professional experience
Work History
School Bus Driver
Van Trans LLC
12.2022 - 11.2023
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Demonstrated proficiency in handling various weather conditions and traffic situations, ensuring timely arrival and departure.
Doorman /Unarmed Security Officer
Securitas Security Services
09.2015 - 03.2020
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Education
Some College Credits - Computer Science A.S.
Bronx Community College of The City University of New York
The Bronx, NY12.2024
Skills
- Software Upgrades
- Desktop support
- Software Updates
- Technical Documentation
- Software diagnosis
- TCP/IP
- Incoming Call Management
- System Configuration
- Hardware diagnostics
- User Support
- Hardware and Software Configuration
- System Maintenance
Timeline
School Bus Driver
Van Trans LLC
12.2022 - 11.2023
Doorman /Unarmed Security Officer
Securitas Security Services
09.2015 - 03.2020
Some College Credits - Computer Science A.S.
Bronx Community College of The City University of New York
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