Ricardo Guevara
San Jose,California
Summary
Results-oriented professional experienced in driving operational excellence and business growth. Proven track record of inspiring and leading high-performing teams to exceed targets and customer expectations. Experienced in developing and executing strategic plans to optimize workflow and improve processes.
Overview
4
4
years of professional experience
Work History
Sales Associate
Build-A-Bear
San Jose, CA
12.2023 - Current
- Resolved customer complaints promptly and efficiently to maintain a positive reputation for the business.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Monitored quality of ingredients used in preparation of meals and adjusted recipes accordingly.
- Monitored temperatures of prepared food and cold-storage areas.
Culinary Team Leader
Cedair fair
Santa Clara, CA
09.2021 - Current
- As a culinary team lead, I am overseeing my team in my kitchen, my primary role is to make sure my staff is in position and working efficiently during opening or closing hours
- I am also responsible for breaks and lunches being taken on time and taking inventory when opening or closing On top of being a culinary team lead I often have to take care of the front end as well as the kitchen
- Some responsibilities I have managing front end are making sure there are cashiers available and that the tables and patio area are clean, and in some cases I would have to take of all the position in the front.
Food Associate
cedair fair
Santa Clara, California
09.2021 - 12.2023
- Most of the time I would be set on the front side, and being set on the front side of the building I was mainly greeting customers as they come in taking their orders and if needed I would be in charge of the register.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted staff by serving food and beverages or bussing tables.
- Performed variety of duties related to food service.
general laborer
fusion coatings inc
Livermore, CA
06.2020 - 07.2020
- As a general laborer I was the one who take up various supporting tasks in the warehouse, such as preparing different equipment parts for future orders, making sure there were in good condition and ready to be shipped
Education
High School Diploma -
Latino college prep academy
07.2022
Skills
- Preservation Methods
- Materials Calculations
- Quality Control
- Attentive Service
- Ingredient Restocking
- Schedule Management
- Task Monitoring
- Team Meetings
Languages
- Spanish
- Bilingual
- English
- Advanced
Timeline
Sales Associate
Build-A-Bear
12.2023 - Current
Culinary Team Leader
Cedair fair
09.2021 - Current
Food Associate
cedair fair
09.2021 - 12.2023
general laborer
fusion coatings inc
06.2020 - 07.2020
High School Diploma -
Latino college prep academy
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