Ricardo Gurrola
Spark
Ontario,CA
2
Languages
9
years of professional experience
Dynamic delivery driver with a clean driving record and a positive attitude, recognized for enhancing customer satisfaction at Amazon Flex through efficient route optimization and exceptional problem-solving skills. Proven ability to meet tight deadlines while ensuring safety and accuracy, contributing to increased repeat business and a strong company reputation. Over 26 thousand packages delivered just for Amazon
Work History
Delivery Driver
1 Year 2 Months- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Delivery Driver
4 Years- Delivered packages efficiently while adhering to safety protocols and company guidelines.
- Navigated designated routes using GPS technology, optimizing delivery times and enhancing productivity.
- Maintained accurate records of deliveries and customer interactions to ensure seamless service experiences.
- Communicated effectively with customers regarding delivery status and resolved any issues promptly.
- Conducted vehicle inspections regularly to ensure compliance with safety standards and operational efficiency.
- Adapted quickly to changing schedules and routes, demonstrating flexibility in dynamic work environments.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Delivery Driver
4 Years 1 Month- Loaded truck and properly secured items to prevent damage for deliveries.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
GoPuff Delivery Driver
5 Months- Delivered orders promptly to ensure customer satisfaction and service quality.
- Navigated routes efficiently using GPS technology to optimize delivery times.
- Managed inventory by verifying products before dispatch to maintain accuracy.
- Communicated with dispatch and customers for accurate delivery information.
Stocker
11 Months- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted with inventory management, tracking stock levels and replenishing as needed.
- Collaborated with team members to maintain a clean and safe workspace.
- Operated material handling equipment to transport products throughout the facility.
- Performed inventory control, such as counting, and stocking merchandise.
Material Handler
1 Year- Operated forklifts and pallet jacks to transport materials within warehouse efficiently.
- Maintained accurate inventory records using warehouse management systems.
- Assisted with loading and unloading shipments, ensuring timely delivery of products.
- Collaborated with team members to enhance workflow and minimize downtime.
- Packed items into appropriate containers for shipment.
Education
GED
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Dependable and reliable
Problem-solving
Safe driving
Clean driving record
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
DoorDash
08.2025 - CurrentRead More
Delivery Driver
Amazon Flex
10.2022 - CurrentRead More
Delivery Driver
Spark
09.2022 - CurrentRead More
GoPuff Delivery Driver
GoPuff
06.2022 - 11.2022Read More
Stocker
E.S Kluft & Company
05.2021 - 04.2022Read More
Material Handler
Schilling Distributing
08.2017 - 08.2018Read More
Westchester Adult School
GED
Read More