RICARDO GUYTON
Canton,MS
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
Work History
PG Support Manager Ambassador
Amazon
08.2022 - Current
- Coached employees through day-to-day work and complex problems.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Training new employees maintaining operations on the floor.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Driver
MCH Transportation
08.2021 - 05.2022
- Coordinated with team members and remained flexible in work scheduling to meet service needs
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage
- Interacted with customers pleasantly to meet needs and drive satisfaction
- Demonstrated professional conduct with clients to deliver outstanding customer service
- Checked vehicle after shift for damage
- Planned and executed efficient routes to optimize time and fuel costs
- Documented daily mileage, gas and other data
- Drove trucks to and from job sites to deliver supplies.
Driver
Tip Transportation
05.2019 - 07.2021
- Drove trucks to and from job sites to deliver supplies
- Verified loads against bill of lading to identify and correct discrepancies
- Positioned lifting devices under or around pallets and boxes to load vehicles
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Driver
Imperial Trading
09.2017 - 03.2019
- Delivered goods and services to customers on time and in excellent condition
- Utilized GPS to optimize routes and continuously meet estimated delivery times
- Monitored traffic conditions and applied defensive strategies to avoid accidents
- Operated standard warehouse equipment to assist with loading and unloading of deliveries
- Achieved consistently high customer scores due to exceptional service
- Reviewed work orders to perform freight movement and deliveries
- Processed daily inventory receipts and quantities of supplies
- Drove trucks to and from job sites to deliver supplies.
Manager
Walmart
04.2015 - 08.2017
- Trained employees on additional job positions to maintain coverage of roles
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Set sales and profit goals and implemented plans to correct performance deficiencies.
Education
High School Diploma -
Hinds Community College
05.2011
Skills
- Driving and transportation
- Confidentiality understanding
- Route management
- Schedule management
- Safety protocols
- PPE use
- Friendly, positive attitude
- Problem resolution
- Reliable and trustworthy
- Working collaboratively
- Flexible
Timeline
PG Support Manager Ambassador
Amazon
08.2022 - Current
Driver
MCH Transportation
08.2021 - 05.2022
Driver
Tip Transportation
05.2019 - 07.2021
Driver
Imperial Trading
09.2017 - 03.2019
Manager
Walmart
04.2015 - 08.2017
High School Diploma -
Hinds Community College