Ricardo Hale
San Antonio,TX
Summary
Alternative Response (AR) represents a philosophical shift in how Child Protective Investigations (CPI) respond to certain cases of alleged abuse and neglect based on factors such as the type and severity of the alleged maltreatment, the number and sources of previous reports, and family willingness to participate in services.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Alternative Response Investigator
Texas Department Of Family And Protective Services
San Antonio, TX
06.2023 - Current
- Investigating allegations of child abuse and neglect.
- Working with law enforcement on joint investigations.
- Taking custody of children who are unsafe.
- Referring children to community resources that promote their safety and well-being.
- Assisting in the fight against human trafficking.
Case Manager
Acuity International
SAN ANTONIO, TX
01.2023 - 06.2023
- Facilitated communication between clients, families, caregivers, social services, and other agencies to ensure client needs were met.
- Assessed clients' needs, developed service plans, and monitored progress towards goals.
- Provided crisis intervention support for clients in emergencies.
- Developed individualized care plans with input from clients and their families.
Supervisor
United States Army
San Antonio, TX
11.2000 - 08.2017
- I am a 17-year Retired Army Staff Sergeant with the proven ability to maintain a positive working relationship with my fellow staff and management.
Education
Master of Science - Criminology And Criminal Justice
Texas A&M University
San Antonio, TX05-2025
Bachelor of Arts - Sociology
Texas A&M University
San Antonio, TX05.2021
Skills
- Bilingual
- Good Work Ethic
- Customer Service
- Active Listening
- Organizational Skills
- Training & Development
- Data Management
- Critical Thinking
- Team Management
- Supervision & Leadership
Certification
- Certified Human Subject Research, CITI Program - 2022
- Certified Social & Behavioral Research, CITI Program - 2022
Timeline
Alternative Response Investigator
Texas Department Of Family And Protective Services
06.2023 - Current
Case Manager
Acuity International
01.2023 - 06.2023
Supervisor
United States Army
11.2000 - 08.2017
Master of Science - Criminology And Criminal Justice
Texas A&M University
Bachelor of Arts - Sociology
Texas A&M University
- Certified Human Subject Research, CITI Program - 2022
- Certified Social & Behavioral Research, CITI Program - 2022
Previous Certifications
- Contracting Officer Representative
- Environmental Compliance Officer
- Commanders Safety Course
- Ammo-62 Technical Transportation of Hazardous Materials
- Ammo-67- HAZMAT Familiarization and Safety in Transportation
Previous Certifications
- Contracting Officer Representative
- Environmental Compliance Officer
- Commanders Safety Course
- Ammo-62 Technical Transportation of Hazardous Materials
- Ammo-67- HAZMAT Familiarization and Safety in Transportation
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