Ricardo Holyfield Jr
Valdosta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Gift Shop Manager
South Georgia Pecan Company
10.2020 - Current
- Assisted in recruitment process for new staff members, conducting interviews and selecting qualified candidates to join team.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed strong relationships with vendors, negotiating favorable pricing and securing unique products for gift shop.
- Oversaw daily financial transactions, including cash handling procedures, ensuring accuracy and compliance with company policies.
- Boosted sales through development of creative marketing strategies and in-store promotions.
Scale Operator
ADM
08.2019 - 08.2020
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
- Performed calibrations and adjustments on measuring instruments for accurate results.
- Streamlined daily reporting processes through consistent organization of paperwork and data entry.
- Maintained tidy work area to reduce likelihood of accidents.
Shipping Team Lead
ModCloth
10.2017 - 03.2019
- Resolved shipment issues promptly, fostering strong relationships with customers, vendors, and carriers.
- Collaborated cross-functionally to maintain seamless communication between departments for optimal supply chain effectiveness.
- Ensured accurate shipments by closely monitoring inventory levels, packing procedures, and labeling practices.
Warehouse Manager
Riverview Carpets
06.2016 - 10.2017
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Appliance Delivery Driver
Lowes Home Improvement
06.2014 - 07.2016
- Ensured safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
Night Crew Manager
Price Rite Supermarket
10.2012 - 04.2014
- Facilitated clear communication between night crew members and day staff, ensuring seamless handover of responsibilities each morning.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Implemented safety protocols to minimize workplace accidents, promoting employee well-being and adherence to regulations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Dispatcher
Smoot Lumber
10.2012 - 04.2014
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Assisted in resolving customer complaints and grievances.
- Streamlined dispatch process by organizing resources and routes, optimizing response efforts.
- Tracked and monitored vehicle performance and maintenance.
Shipping/Team Lead
Modcloth
09.2010 - 10.2012
- Resolved shipment issues promptly, fostering strong relationships with customers, vendors, and carriers.
- Collaborated cross-functionally to maintain seamless communication between departments for optimal supply chain effectiveness.
- Ensured accurate shipments by closely monitoring inventory levels, packing procedures, and labeling practices.
Shipper/Receiver
Business records management
05.2009 - 09.2010
- Assisted in maintaining safe working environment by following established workplace safety guidelines.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Bulk Order Picker
A.J. Silberman & co
10.2008 - 04.2009
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Maintained clean, safe work environment by complying with established safety procedures and guidelines.
Education
Associate of Science - Information Technology
Southern New Hampshire University
Manchester, NH 09.2021 - 03.2024
High School Diploma -
Peabody High School
Pittsburgh, PA06.2007
Skills
- Teamwork and Collaboration
- Staff training/development
- Employee Training
- Team Development
- Customer Relationship Management
- MS Office
- Organizational Skills
- Problem-Solving
Certification
- Driver's License
- Forklift Certified
Timeline
Associate of Science - Information Technology
Southern New Hampshire University
09.2021 - 03.2024
Gift Shop Manager
South Georgia Pecan Company
10.2020 - Current
Scale Operator
ADM
08.2019 - 08.2020
Shipping Team Lead
ModCloth
10.2017 - 03.2019
Warehouse Manager
Riverview Carpets
06.2016 - 10.2017
Appliance Delivery Driver
Lowes Home Improvement
06.2014 - 07.2016
Night Crew Manager
Price Rite Supermarket
10.2012 - 04.2014
Dispatcher
Smoot Lumber
10.2012 - 04.2014
Shipping/Team Lead
Modcloth
09.2010 - 10.2012
Shipper/Receiver
Business records management
05.2009 - 09.2010
Bulk Order Picker
A.J. Silberman & co
10.2008 - 04.2009
- Driver's License
- Forklift Certified
High School Diploma -
Peabody High School
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