Ricardo Izaguirre
Customer Service
Dallas
Summary
Dynamic and dedicated professional with experience at Chick-fil-A, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and conflict resolution. Skilled in cash handling and beverage preparation, consistently maintaining a clean and organized workspace to ensure a positive experience.
Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Crew Team Member
Chick-fil-A
07.2022 - Current
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Greeted customers at drive-thru and took food orders.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Worked front counter, drive-thru and other areas.
Education
North Dallas High School
Dallas, TX05-2023
Skills
Teamwork and collaboration
Customer service
Positive attitude
Problem-solving
Customer engagement
Cash handling
Cleaning
Valid Driver's license
Taking orders
Store opening and closing
Heavy lifting
Timeline
Crew Team Member
Chick-fil-A
07.2022 - Current
North Dallas High School
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