Ricardo Jacobs
Roselle,IL
Summary
Dynamic Fleet Manager with proven expertise at Goldcoast Logistics in fleet optimization and regulatory compliance. Successfully enhanced vehicle reliability and reduced operational costs through strategic scheduling and preventive maintenance. Strong leadership skills fostered a culture of safety and accountability, resulting in improved team performance and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Fleet Manager
Pony Express Group
Wheeling
08.2023 - Current
- Oversaw fleet maintenance schedules to optimize operational efficiency and enhance vehicle reliability.
- Managed logistics coordination to ensure timely delivery of goods while optimizing routing.
- Established and enforced safety protocols while conducting regular inspections to ensure compliance with regulatory standards.
- Evaluated vehicle performance data to uncover cost-saving opportunities and optimize fleet operations.
Fleet Manager
Goldcoast Logistics
Elgin, IL
04.2021 - 08.2023
- Managed fleet maintenance schedules to ensure operational efficiency and vehicle reliability.
- Coordinated logistics for timely delivery of goods, optimizing routing and reducing fuel consumption.
- Implemented safety protocols and conducted regular inspections to maintain compliance with regulatory standards.
- Analyzed vehicle performance data to identify cost-saving opportunities and enhance fleet operations.
- Trained staff on equipment usage and safety procedures, fostering a culture of accountability and care.
- Developed strategies for inventory management of parts, minimizing downtime during repairs and servicing.
- Oversaw vendor relationships to negotiate service contracts, improving overall cost-effectiveness of fleet operations.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Truck Driver
Priority Courier Service
Houston, TX
12.2020 - 01.2021
- Operated delivery vehicle safely, adhering to all traffic laws and regulations.
- Planned and executed efficient routes to maximize delivery efficiency and minimize delays.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with industry standards.
- Communicated effectively with dispatch to provide updates on delivery status and issues.
- Maintained accurate logs of hours driven, mileage, and fuel consumption for compliance records.
Truck Driver
Space Express LLC
Hollywood, FL
10.2018 - 10.2020
- Operated commercial vehicles safely and efficiently to ensure timely deliveries across designated routes.
- Conducted routine vehicle inspections and performed minor maintenance to uphold safety standards.
- Managed loading and unloading processes, optimizing cargo space for improved delivery efficiency.
- Communicated with dispatchers to confirm delivery schedules and address route adjustments promptly.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Truck Driver
UZ Auto Transport
Denver, CO
07.2016 - 10.2018
- Maintained accurate records of deliveries, mileage, and fuel consumption for reporting purposes.
- Assisted in training new drivers on company policies, safety procedures, and operational best practices.
- Implemented safe driving practices leading to a reduction in incident reports and enhanced team safety culture.
- Collaborated with logistics teams to streamline operations, improving overall service reliability and customer satisfaction.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Customer Service Representative
AT&T
Fountain, CO
11.2013 - 07.2016
- Implemented process improvements that enhanced customer satisfaction ratings within the service center.
- Led initiatives to streamline check-in/check-out procedures, reducing wait times for customers.
- Analyzed customer feedback to identify trends and recommend solutions for improved service quality.
- Collaborated with cross-functional teams to resolve complex issues and enhance overall service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Management Trainee
Enterprise Rent-A-Car
Monroe, LA
03.2010 - 11.2013
- Operated delivery vehicle safely, adhering to all traffic laws and regulations.
- Planned and executed efficient routes to maximize delivery efficiency and minimize delays.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with industry standards.
- Communicated effectively with dispatch to provide updates on delivery status and issues.
- Maintained accurate logs of hours driven, mileage, and fuel consumption for compliance records.
Education
High School Diploma -
Forest Hill High School
Jackson05.1999
Associate of Arts - Music Education
Hinds Community College
Raymond, MSBachelor of Arts - Music Education
University of Louisiana At Monroe
Monroe, LASkills
Fleet optimization
Fleet management
Scheduling
Vehicle inspections
Preventive Maintenance
Operations and logistics
Fleet scheduling
Regulatory compliance
Vehicle maintenance
Maintenance and repair orders
Inventory reconciliation
Vehicle inspection
Customer service
McCleod Transportation Management System
Timeline
Fleet Manager
Pony Express Group
08.2023 - Current
Fleet Manager
Goldcoast Logistics
04.2021 - 08.2023
Truck Driver
Priority Courier Service
12.2020 - 01.2021
Truck Driver
Space Express LLC
10.2018 - 10.2020
Truck Driver
UZ Auto Transport
07.2016 - 10.2018
Customer Service Representative
AT&T
11.2013 - 07.2016
Management Trainee
Enterprise Rent-A-Car
03.2010 - 11.2013
High School Diploma -
Forest Hill High School
Associate of Arts - Music Education
Hinds Community College
Bachelor of Arts - Music Education
University of Louisiana At Monroe