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Resourceful Fraud and Claims Operations Representative (Fraud Analyst) with extensive experience in fraud detection, investigation, and loss mitigation. Proficient in evaluating complex transactions within claims processes and issuing credits to customers efficiently. Demonstrates exceptional motivation and communication skills while fostering the development of high-performing teams. Eager to leverage expertise in a challenging role that supports personal growth and the strategic objectives of the organization.

Accomplished Fraud Analyst with extensive experience in fraud detection and risk control at Exl Service. Proficient in data analytics and predictive modeling, leading to significant improvements in early fraud detection capabilities. Proven track record of managing chargeback cases at FIS GLOBAL with a high resolution accuracy rate. Committed to operational excellence and keenly aware of emerging threats in the fraud landscape.

Experienced professional with 7.5 years of expertise in the banking risk and fraud management industry. Diverse skill sets have consistently propelled career growth and positively impacted the organizations contributed to. Seeking a challenging, growth-oriented position within an organization that can effectively leverage skills.

Experienced Fraud Analyst with keen understanding of financial systems, data analysis and regulatory requirements. Strong ability to identify suspicious activities, conduct thorough investigations, and implement fraud prevention measures. Have effectively reduced instances of fraudulent activity in previous roles by improving internal controls and processes. Commended for analytical skills, problem-solving abilities, and deep knowledge of risk management principles.

Fraud Analyst at Citibank experienced in transaction monitoring, fraud investigations, and identifying suspicious account activity. I analyze large volumes of transactions to detect fraud risks while maintaining nearly 100% quality accuracy and strong productivity results. In addition to my investigative work, I assist with training classes, provide one-on-one coaching to other analysts, and develop internal training resources to help improve team performance. I'm passionate about protecting customers, reducing fraud losses, and continuously improving fraud detection processes.

Ricardo Jerome

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Fraud Analyst

CART ( Credit Adjustment Resolution Team)

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Bachelor of Arts - Business Administration

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Fraud Analyst

CART ( Credit Adjustment Resolution Team)

Network Admin -

Bachelor of Arts - Business Administration

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