Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Jerome

Englewood

Summary

Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Overview

9
9
years of professional experience

Work History

Fraud Analyst

ATT
Paramus
07.2025 - Current
  • Investigated cases of suspected fraudulent activities.
  • Assisted in the development of training materials related to fraud prevention techniques.
  • Provided training and guidance on best practices in fraud detection and prevention.
  • Prepared and presented comprehensive fraud analysis reports to senior management, enabling informed decision-making.
  • Trained new analysts on fraud detection tools, techniques, and best practices, fostering a knowledgeable team environment.

CART ( Credit Adjustment Resolution Team)

ATT
Paramus
06.2016 - 03.2018
  • Prepared monthly reports for management, detailing collection activities and status of accounts receivable.
  • Calculated overdue balances and communicated the same with customers.
  • Investigated billing discrepancies and implemented Credits or adjustments as needed.
  • Answered customer questions regarding account discrepancies or problems.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Network Admin -

Cittone Institute
Paramus, NJ
06-2005

Bachelor of Arts - Business Administration

Fairleigh Dickinson University
Teaneck, NJ
06-2002

Skills

  • Fraud investigation
  • Report preparation
  • Training development
  • Billing adjustments
  • Customer engagement

Languages

Spanish
Elementary
French
Elementary

Timeline

Fraud Analyst

ATT
07.2025 - Current

CART ( Credit Adjustment Resolution Team)

ATT
06.2016 - 03.2018

Network Admin -

Cittone Institute

Bachelor of Arts - Business Administration

Fairleigh Dickinson University

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