RICARDO J. SOSA
Sarver,PA
Summary
Accomplished 30 years as a network professional in Data, Security, and Telephony Technologies with 15+ years in management. I currently oversee 35 active college campus projects as well as manage in-house staff and external contracted employees. I am a proactive self-starter known to initiate process and system improvements to increase system stability. I have extensive exposure to all aspects of the telecommunications field from the ground up, in every possible environment, making me a unique find. Known for a strong work ethic and high integrity in all areas of my professional and personal life.
Overview
30
30
years of professional experience
Work History
Project Mgr/IT Supervisor
University of Pittsburgh
05.2007 - Current
- Oversee multiple PITT IT departments and manage over 35 external FXM initiatives
- Manage the coordination of deployment and time management of our contractors to meet our needs and deadlines for all campus projects
- Meet regularly with upline to provide updates on active projects as well as employee accolades and concerns
- Manage employee PTO requests and weekly timecards
- Manage installation and upgrades for panic buttons, integrated security, camera upgrades, wireless entries
- Consistently provide multifaceted responsibilities to install, support and maintain all IT Data Switching Hardware, Access Control Systems, Cable Infrastructure & Telephony Services throughout the campus
- Continually providing software updates on equipment to minimize system downtime, improve stability & prevent production loss
- Managed contractors while providing unexpected COVID needs for remote learning and social distancing procedures (FLEX, ISD Card Reader Tracking, Outdoor Wireless, COMPASS/Dining Services)
Foreman
Olsen Electric Company
01.2005 - 01.2007
- Reported daily to Walt Disney World to manage manpower & budget on many projects while assisting with the installation of fiber optics, POS cable, data, voice, and coax
- Direct personal contact with clients to ensure outstanding customer satisfaction
Lead Technician
Nova Data
01.2004 - 01.2005
- Responsible for installation, testing, adds, moves, and changes of communication infrastructure systems
- Interact and coordinate with our customers to ensure the highest level of satisfaction
Field Supervisor
Baycom Technologies
01.2000 - 01.2004
- Managed multiple projects and over forty employees
- Coordinated with estimator, upper management, and customers
- Responsible for manpower, quality control, and cost containment
Journeyman Installer
Clover Technologies
01.1995 - 01.2000
My career in Technology started with Clover Technologies
- I was extensively trained from the ground up
- Installed cable support systems, pulled wire, terminated and tested twisted pair, multi-pair, coaxial cable, and fiber optics on a local and national level
- Gained experience with patch panels, jacks, and support systems
Skills
- Dura-Line
- AFL Air Blown Fiber Optics
- Cisco Network Switches
- Cisco Wireless
- Integrated Security Systems
- Low Voltage Cable
- Avaya G450 Switching
- VoIP
- Telephony Switching
- CATV/CCTV
Accomplishments
- Process Improvements & Best Practices Management
- Effective Leader
- Staff Training & Development
- Strategic Planning
- Cost Containment
- Response Time
- Continuous Improvements
Notable Accomplishments
U of Pitt:
Cathedral of Learning, Nationality Rooms Wireless Initiative
Recreation and Wellness Center, Hillman Library Reinvention
UPMC Children's Hospital
Manage Headset Communication for PITT Panther's Football team (home and away games)
Manage and support Fiber Optic instant replays and wireless ticket readers for PITT Men/Women's Basketball games
Manage PA One Calls for the telecom division
Detroit Lion's Ford Field:
Incorporated the latest in stadium technologies with the installation of TV broadcast, sound communications & security.
Walt Disney World:
Managed manpower during fiber optic installation, Animal Kingdom
Fiber Optic installations throughout Disney's maintenance hole systems
POS upgrades, Magic Kingdom
Compuware World Headquarters:
Managed the manpower, budget, installation, and support for the 1,088,000 sq ft project.
Chrysler Training Institutions & Financial Facilities:
2 years of travel experience throughout the US installing fiber optic network upgrades.
Training
- Ekahau Wireless Optimization
- LinkedIn CISCO Seminar Trainings
- LinkedIn Project Management Courses
- BICSI Training Courses
- Sumitomo Future Flex Air Blown Fiber
- Avaya G450 Media Gateway
- Cisco VoIP Phone System Implementation
- PITT required clearances up to date (FBI background, Child Abuse, XXX)
Timeline
Project Mgr/IT Supervisor
University of Pittsburgh
05.2007 - Current
Foreman
Olsen Electric Company
01.2005 - 01.2007
Lead Technician
Nova Data
01.2004 - 01.2005
Field Supervisor
Baycom Technologies
01.2000 - 01.2004
Journeyman Installer
Clover Technologies
01.1995 - 01.2000
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