Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Limon

Baldwin Park,CA

Summary

Dynamic Barber/Barbershop Manager and Junior Loan Officer with a proven track record at FadeCity BarberShop and Ace Lending. Excelled in client needs assessment and team collaboration, boosting client retention and financial product knowledge. Skilled in customer service excellence and adept at fostering professional relationships, significantly enhancing team productivity and client satisfaction.

Overview

13
13
years of professional experience

Work History

Barber/Barbershop Manager

FadeCity BarberShop
Los Angeles, CA
02.2012 - Current
  • Communicated effectively with customers to create a pleasant experience.
  • Pre-booked future appointments to increase repeat business.
  • Managed cash register transactions accurately.
  • Maintained loyal and consistent clientele and gained new clients through social media promotion.
  • Recommended and sold lotions or other cosmetic supplies to help customers maintain looks.
  • Established loyal clientele through relationship-building and excellent customer service.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Adhered to state regulations regarding licensing requirements.
  • Provided excellent customer service by responding quickly to inquiries or complaints.

Junior Loan Officer

Ace Lending
Costa Mesa, CA
06.2022 - 04.2023
  • Worked collaboratively with colleagues in originating loans from start to finish.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Attended professional development seminars related to consumer finance law and best practices.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Assisted customers with completing loan application forms, gathering necessary documents and answering questions about the process.
  • Responded promptly to customer inquiries regarding their mortgages or refinancing needs.
  • Reviewed loan applications and credit histories to determine eligibility for approval.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
  • Communicated with underwriters regarding status of loans and any additional documentation required for approval.
  • Tracked and managed new leads and followed up on referral business.

Education

High School Diploma -

Schurr Adult School
Montebello, CA
09-2010

Skills

  • Client needs assessment
  • Quick learner
  • Team collaboration
  • Customer service excellence
  • Advanced communication skills
  • Goal oriented
  • Reliable

Timeline

Junior Loan Officer

Ace Lending
06.2022 - 04.2023

Barber/Barbershop Manager

FadeCity BarberShop
02.2012 - Current

High School Diploma -

Schurr Adult School

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Ricardo Limon