Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Martinez

Ricardo Martinez

Rowlett,TX

Summary

Accomplished Senior Insurance Advisor with a proven track record at Ruby Rate Insurance, adept in project management and expert risk assessment. Leveraged strong analytical skills and team leadership qualities to enhance cross-selling strategies and streamline operations, significantly boosting productivity and client satisfaction. Demonstrates exceptional ability in conflict resolution and fostering robust client relationships.

Overview

25
25
years of professional experience

Work History

Senior Insurance Advisor

Ruby Rate Insurance
Irving , TX
06.2024 - Current
  • Identified cross-selling opportunities among existing customers for additional products or services.
  • Collaborated with underwriters to assess risks and determine policy terms and premiums.
  • Analyzed customer needs, identified suitable insurance policies and provided advice on coverage options.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Improved data collection accuracy by structuring systems for desktop spreadsheets.
  • Managed a team of junior advisors, providing guidance and mentorship.

General Manager

Freeway Insurance Agency
Dallas, TX
03.2023 - 03.2024
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Designed sales and service strategies to improve revenue and retention.
  • Supervised employees through planning, assignments, and direction.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Monitored progress by establishing plans, budgets and measuring results.

Co-Owner

Assurance Auto Insurance
Dallas, Texas
01.2000 - 01.2024
  • Developed strategies for increasing customer loyalty and satisfaction.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Implemented established vision to standardize procedures and keep operation agile for dynamic conditions.
  • Collaborated with other co-owners on strategic decisions related to the company's growth plan.
  • Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
  • Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.

Underwriter

21st Century Insurance
Richardson, TX
03.2022 - 03.2023
  • Followed underwriting guidelines in developing rates for new and renewal groups.
  • Worked with colleagues to review, accept or deny new and renewal business.
  • Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.
  • Decreased value of substandard risk policy and specified endorsements.
  • Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
  • Analyzed risk and adhered to underwriting standards to drive risk selection and profitability.

General Manager

Amax Insurance
Garland, TX
02.2021 - 03.2022
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Supervised employees through planning, assignments, and direction.
  • Monitored progress by establishing plans, budgets and measuring results.

Education

High School Diploma -

Ysleta High School
El Paso, TX
05-1997

Skills

  • Project management
  • Conflict resolution techniques
  • Strong analytical skills
  • Cross-selling techniques
  • Team leadership qualities
  • Expert risk assessment

Timeline

Senior Insurance Advisor

Ruby Rate Insurance
06.2024 - Current

General Manager

Freeway Insurance Agency
03.2023 - 03.2024

Underwriter

21st Century Insurance
03.2022 - 03.2023

General Manager

Amax Insurance
02.2021 - 03.2022

Co-Owner

Assurance Auto Insurance
01.2000 - 01.2024

High School Diploma -

Ysleta High School

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Ricardo Martinez