Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Ricardo Materan

Miami,FL

Summary

Experienced Head Waiter with proven knowledge of increasing revenue and decreasing employee stress. Great eye for detail and understanding of food pairing techniques. Successful at modernizing front-of-house protocols for long-term success.

Overview

3
3
years of professional experience

Work History

Head Waiter

Carne en Vara Express
Miami, FL
04.2022 - Current
  • Trained new waiters on food service procedures and customer service standards.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Kitchen Staff Member

Carne en Vara Express
Miami, FL
04.2021 - 04.2022
  • Maintained cleanliness of work areas throughout shift.
  • Performed other related duties as assigned by supervisor.
  • Contributed to successful kitchen operations with smooth handling of daily checklists.
  • Organized all storage areas in an efficient manner to maximize space utilization.

Education

Associate of Arts - Political Science

Miami Dade College
Miami, FL
05-2025

High School Diploma -

Ronald Reagan Senior High
Doral, FL
06-2023

Skills

  • Conflict Management
  • Team Supervision
  • Customer Service
  • Logical Reasoning
  • Excellent Communication
  • Public Speaking

Languages

English
Full Professional
Spanish
Native/ Bilingual

Accomplishments

  • Perfect Score in AP Spanish Language and Culture Exam
  • Miami Dade Honors College Recipient

Timeline

Head Waiter

Carne en Vara Express
04.2022 - Current

Kitchen Staff Member

Carne en Vara Express
04.2021 - 04.2022

Associate of Arts - Political Science

Miami Dade College

High School Diploma -

Ronald Reagan Senior High

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Ricardo Materan