Ricardo Medina
Goodlettsville,TN
Summary
Talented Team Leader Professional experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
10
10
years of professional experience
Work History
Food & Beverage Team Leader
Target
05.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Oversaw selection, ordering and inventory controls of perishable & non-perishable food items as well as beverage products.
Marketing Associate
Sysco Foods
07.2019 - 03.2020
- Develop and maintain new accounts in assigned territory
- Identify customer needs and satisfy them profitably
- Maintain existing customer base through effective customer service skills
- Identify lost/split customers and inform managers of ways to re-engage
- Follow through with customer requests
- Maintain open communications with other Marketing Associates
- Introduce new items to customers
- Up-sell product in excess inventory
- Input orders to computer system when necessary
- Accomplishments: Top Performer in Customer Ordering Engagement, Top Performer in Quarterly Sales Competitions
General Manager
Hangout Hospitality Group
04.2017 - 04.2019
- Responsible for a multi-kitchen, chef-driven restaurant with a new menu daily
- Managed an overnight team responsible for supplying oysters for the annual Oyster Cook Off-shucking over 55,000 oysters in less than 10 hours
- Location manager for multiple nationally recognized events such as; Hangout Music Festival, NCAA Volleyball, and Oyster Cook Off
- Opening AGM of Picnic Beach utilizing clean, local greens and smokehouse meats to provide a unique, health-conscious dining experience
- Carried out bi-weekly payroll and monthly inventories
- Recruited and trained FOH and BOH team members
- Established and maintained accounts for catering events
- Created social media content for daily specials, upcoming events, and marketing.
Floor Manager
Revolutions
09.2016 - 04.2017
- Ensure highest levels of guest satisfaction through training and developing staff
- Completion of weekly schedules and weekly inventory
- Assisted in product ordering and receiving
- Upheld high sanitation and safety procedure for kitchen operations as well as general safety and sanitation throughout the building
- Served as event manager to ensure all events were carried out to exceed the expectations of guests
- AGM in training.
Kitchen Manager
EVO Entertainment Group
11.2014 - 07.2016
- Promoted from line cook to supervisor, and then became a member of the management team
- Created and implemented restaurant and LTO menus
- Assisted in layout of kitchen equipment for space utilization and efficiency
- Created, trained and executed line check sheets and prep lists for staff
- Controlled cost of goods through utilization of p-mix for supply ordering and inventory
- Ensured excellent safety and sanitary standards for both kitchen and concession stand
- Created event buffet and set up procedures
- Wrote performance-based schedules
- Established staffing pars
- Developed training manuals and checklists
- Managed floor shifts for a 70,000 square foot venue featuring 11 movie theaters, concession stand, video/redemption gameroom, 14 lanes of bowling, and full restaurant and bar
- Uphold all EVO Entertainment Group Standards, as well as the mission, vision, and core values of the company.
Inventory Supervisor
Walmart
12.2013 - 03.2015
- Oversaw the unloading and sorting of merchandise delivery
- Practiced goal setting, follow up and follow through with assigned tasks
- Organized and displayed merchandise throughout sales floor
- Built and ensured online order pick-up preparation
- Utilized inventory management software in selection of items for the sales floor
- Checked in all produce and tobacco orders
- Established standards for next day prep
- Certified training in forklift and heavy power equipment.
Education
Associate’s Degree - Digital Media Design
Texas State Technical College
04.2005
Skills
- Proficient in Microsoft Word, Microsoft Excel, and Microsoft Powerpoint
- Strong performance in ensuring food safety procedures
- ServSafe Certified
- P&L Responsibility
- Vendor Negotiations
- Brand Standards Audits
- Requisitions Management
- Guest Satisfaction
Professional Traits
- Communication
- Leadership
- Strong Work Ethic
- Guest Satisfaction and Service
- Bilingual: English/Spanish
- Teambuilding
- Hospitality
- Event Management
- Superior Culinary Knowledge
- Crisis Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food & Beverage Team Leader
Target
05.2020 - Current
Marketing Associate
Sysco Foods
07.2019 - 03.2020
General Manager
Hangout Hospitality Group
04.2017 - 04.2019
Floor Manager
Revolutions
09.2016 - 04.2017
Kitchen Manager
EVO Entertainment Group
11.2014 - 07.2016
Inventory Supervisor
Walmart
12.2013 - 03.2015
Associate’s Degree - Digital Media Design
Texas State Technical College
Similar Profiles
Erik NevillErik Nevill
Deli Clerk at TargetDeli Clerk at Target
Severiano Anaya JrSeveriano Anaya Jr
Fulfillment Expert at TargetFulfillment Expert at Target
Megan SiefkeMegan Siefke
General Merchandiser at TargetGeneral Merchandiser at Target